ClickSend

ClickSend is a cloud-based messaging platform for sending SMS, MMS, voice, email, and more. This integration allows automation builders and AI agents to send messages, manage contacts, and monitor communication status across workflows.

Authentication

To use this piece, you'll need:

• Username: Your ClickSend username
• API Key: Your ClickSend API key

You can get these credentials by signing up for a free account at ClickSend.

Actions

Send SMS

Send one or more SMS messages to customers, leads, or internal users.

Properties:

• to (required): The phone number to send the message to (with country code)
• body (required): The body of the message to send
• from (required): The sender name or number (must be approved in ClickSend)
• schedule (optional): Schedule the message to be sent at a specific timestamp (Unix timestamp)

Send MMS

Send event posters or product images via MMS.

Properties:

• to (required): The phone number to send the message to (with country code)
• body (required): The body of the message to send
• from (required): The sender name or number (must be approved in ClickSend)
• media_url (required): The URL of the media file to send (image, video, etc.)
• schedule (optional): Schedule the message to be sent at a specific timestamp (Unix timestamp)

Create Contact

Capture webinar registrations into SMS lists.

Properties:

• contact_list_id (required): The ID of the contact list
• phone_number (required): The phone number of the contact
• email (optional): The email address of the contact
• first_name (optional): The first name of the contact
• last_name (optional): The last name of the contact
• company_name (optional): The company name of the contact
• address_line_1 (optional): The first line of the address
• address_line_2 (optional): The second line of the address
• city (optional): The city of the contact
• state (optional): The state/province of the contact
• postal_code (optional): The postal code of the contact
• country (optional): The country of the contact

Update Contact

Keep contact details current after CRM sync.

Properties:

• contact_id (required): The ID of the contact to update
• phone_number (optional): The phone number of the contact
• email (optional): The email address of the contact
• first_name (optional): The first name of the contact
• last_name (optional): The last name of the contact
• company_name (optional): The company name of the contact
• address_line_1 (optional): The first line of the address
• address_line_2 (optional): The second line of the address
• city (optional): The city of the contact
• state (optional): The state/province of the contact
• postal_code (optional): The postal code of the contact
• country (optional): The country of the contact

Delete Contact

Opt-out contacts automatically when unsubscribed.

Properties:

• contact_id (required): The ID of the contact to delete

Create Contact List

Set up segmented marketing lists automatically.

Properties:

• list_name (required): The name of the contact list

Search Contact by Email Address

Retrieves a contact in a list by email.

Properties:

• contact_list_id (required): The ID of the contact list
• email (required): The email address to search for

Search Contact by Phone

Retrieves a contact in a list by phone number.

Properties:

• contact_list_id (required): The ID of the contact list
• phone_number (required): The phone number to search for

Search Contact Lists

Check if a marketing list exists before adding contacts.

Properties:

• None (returns all contact lists)

API Reference

For more detailed information about the ClickSend API, visit the Official ClickSend API Documentation.

Test Account Access

Sign up for a free account at ClickSend Signup to get your API credentials and start testing the integration.

Use Cases

• Customer Support: Automatically send SMS notifications when support tickets are created
• Lead Management: Capture leads from forms and add them to SMS marketing lists
• Event Marketing: Send event reminders and updates via SMS/MMS
• Order Notifications: Keep customers informed about order status and delivery updates
• Appointment Reminders: Send automated appointment confirmations and reminders
• Marketing Campaigns: Manage segmented contact lists for targeted marketing campaigns

Triggers

New Incoming SMS

Triggers when a new SMS message is received. This trigger uses polling to check for new incoming messages and will fire whenever a new SMS is received.

Properties:

• None (automatically monitors all incoming SMS messages)

Sample Data:

{
  "message_id": "12345678",
  "status": "RECEIVED",
  "message_timestamp": 1644321600,
  "message_time": "2022-02-08 01:00:00",
  "message_to": "+1234567890",
  "message_from": "+0987654321",
  "message_body": "Hello from ClickSend!",
  "message_direction": "in",
  "message_type": "sms",
  "message_parts": 1,
  "message_cost": "0.0250",
  "country": "US",
  "carrier": "Verizon",
  "first_name": "John",
  "last_name": "Doe",
  "email": "[email protected]"
}