@agent-hub-ai/dispute

Dispute review agent for customer claims, chargebacks, and policy exceptions.

What it does

This package exposes DisputeAgent, which can assess a dispute, summarize the issue, and help determine whether the complaint is valid based on the supplied context and policy inputs.

Installation

npm install @agent-hub-ai/dispute

Usage

import { DisputeAgent } from '@agent-hub-ai/dispute';

const llm = {
  async generate(prompt: string) {
    return JSON.stringify({
      valid: true,
      outcome: 'pending_manual_review',
      reason: 'Order mismatch and delivery delay reported by customer'
    });
  }
};

const agent = new DisputeAgent({ llm });

const result = await agent.run({
  claimId: 'CLM-1402',
  reason: 'Customer reports missing parcel and delivery discrepancy'
});

console.log(result);

Build

npx --yes [email protected] --dir packages/dispute build