Bitmovin Player Conviva Analytics Integration

This is an open-source project to enable the use of a third-party component (Conviva) with the Bitmovin Player Web SDK.

Maintenance and Update

This project is not part of a regular maintenance or update schedule and is updated once yearly to conform with the latest product versions. For additional update requests, please take a look at the guidance further below.

Contributions to this project

As an open-source project, we are pleased to accept any and all changes, updates and fixes from the community wishing to use this project. Please see CONTRIBUTING.md for more details on how to contribute.

Reporting player bugs

If you come across a bug related to the player, please raise this through your support ticketing system.

Need more help?

Should you want some help updating this project (update, modify, fix or otherwise) and cant contribute for any reason, please raise your request to your bitmovin account team, who can discuss your request.

Support and SLA Disclaimer

As an open-source project and not a core product offering, any request, issue or query related to this project is excluded from any SLA and Support terms that a customer might have with either Bitmovin or another third-party service provider or Company contributing to this project. Any and all updates are purely at the contributor's discretion.

Thank you for your contributions!

Compatibility

**This version of the Conviva Analytics Integration works only with Player Version >= 8.31.x. The recommended and tested version of the Conviva SDK is 4.5.7. See CHANGELOG.md for details.

Getting Started

Installation

Using NPM

Install the npm package:

npm i @bitmovin/player-integration-conviva --save-dev

Using custom build

Build the JS file by running npm run build

Developing

1. Clone Git repository
2. Install node.js
3. Install required npm packages: npm install
4. Run tasks:

• npm run lint to lint TypeScript files as well as CHANGELOG.md
• npm run build to build project into dist directory
• npm run start to open test page in browser, build and reload changed files automatically
• npm run format to run prettier and auto-format all code files
• npm run test to run tests

Usage

1. Include conviva-core-sdk.min.js as first of all scripts in your HTML document

2. Create an instance of ConvivaAnalytics before calling player.load(...) and pass in your Conviva CUSTOMER_KEY and optional configuration properties:

   1. Using NPM import:

      1. Import ConvivaAnalytics:

         import { ConvivaAnalytics } from '@bitmovin/player-integration-conviva';

      2. Usage

         const playerConfig = {
           key: 'YOUR-PLAYER-KEY',
           // ...
         };
         
         const player = new Player(document.getElementById('player'), playerConfig);
         const conviva = new ConvivaAnalytics(player, 'CUSTOMER_KEY', {
           debugLoggingEnabled: true, // optional
           gatewayUrl: 'https://youraccount-test.testonly.conviva.com', // optional, TOUCHSTONE_SERVICE_URL for testing
           deviceCategory: Conviva.Client.DeviceCategory.WEB, // optional, deprecated (Use deviceMetadata.category) (default: WEB)
           deviceMetadata: { // optional (default: let Conviva backend infer these fields from User Agent sring)
             category: Conviva.Client.DeviceCategory.WEB, // optional (default: WEB)
             brand: 'Device brand', // optional
             manufacturer: 'Device Manufacturer', // optional
             model: 'Device Model', // optional
             type: Conviva.Client.DeviceType.DESKTOP, // optional
             version: 'Device version', // optional
             osName: 'Operating system name', // optional
             osVersion: 'Operating system version' // optional
           }
         });
                    
         var sourceConfig = {
           // ...
         };
                                
         player.load(sourceConfig).then(function() {
           console.log('player loaded');
         }, function(reason) {
           console.error('player setup failed', reason);
         });

   2. Using custom Build:

      1. Include bitmovinplayer-analytics-conviva.js after conviva-core-sdk.min.js in your HTML document

      2. Usage

         var playerConfig = {
           key: 'YOUR-PLAYER-KEY',
           // ...
         };
                
         var container = document.getElementById('player');
         var player = new bitmovin.player.Player(container, playerConfig);
                    
         // A ConvivaAnalytics instance is always tied to one player instance
         var conviva = new bitmovin.player.analytics.ConvivaAnalytics(player, 'CUSTOMER_KEY', {
           debugLoggingEnabled: true, // optional
           gatewayUrl: 'https://youraccount-test.testonly.conviva.com', // optional, TOUCHSTONE_SERVICE_URL for testing
           deviceCategory: Conviva.Client.DeviceCategory.WEB // optional, (default: WEB)
         });
                    
         var sourceConfig = {
           // ...
         };
                    
         player.load(sourceConfig).then(function() {
           console.log('player loaded');
         }, function(reason) {
           console.error('player setup failed', reason);
         });

3. Release the instance by calling conviva.release() before destroying the player by calling player.destroy()

Advanced Usage

VPF tracking

If you would like to track custom VPF (Video Playback Failures) events when no actual player error happens (e.g. the server closes the connection and return net::ERR_EMPTY_RESPONSE or after a certain time of stalling) you can use following API to track those deficiencies.

conviva.reportPlaybackDeficiency('Some Error Message', Conviva.Client.ErrorSeverity.FATAL);

See ConvivaAnalytics.ts for parameter details.

Conviva suggests an timeout of about ~10 seconds and before reporting an error to conviva and providing feedback the user.

Content Metadata handling

If you want to override some content metadata attributes you can do so by adding the following:

let metadataOverrides = {
  applicationName: 'App Name',
  viewerId: 'uniqueViewerId',
  custom: {
    customTag: 'customValue',
  },
  encodedFrameRate: 24,
  // … 
};

// …
// Initialize ConvivaAnalytics
// …

conviva.updateContentMetadata(metadataOverrides);

Those values will be cleaned up after the session is closed.

See ConvivaAnalytics.ts for details about more attributes.

Consecutive playback

If you want to use the same player instance for multiple playback, just load a new source with player.load(…). The integration will close the active session.

player.load({…});