capacitor-crisp

Why Capacitor Crisp?

The only free Capacitor plugin for integrating Crisp.chat's native SDK into your mobile apps. Crisp is a powerful customer support and messaging platform, and this plugin provides:

• Native SDK integration - Full access to Crisp's native mobile SDKs for iOS and Android
• Rich messaging features - Live chat, user profiles, custom data, events, and segmentation
• Two-way communication - Send messages programmatically and track user behavior
• Complete API - Full feature parity with Crisp's JavaScript API

Perfect for apps needing customer support, helpdesk functionality, or user engagement tools.

Documentation

The most complete doc is available here: https://capgo.app/docs/plugins/crisp/

Compatibility

| Plugin version | Capacitor compatibility | Maintained | | -------------- | ----------------------- | ---------- | | v8.*.* | v8.*.* | ✅ | | v7.*.* | v7.*.* | On demand | | v6.*.* | v6.*.* | ❌ | | v5.*.* | v5.*.* | ❌ |

Note: The major version of this plugin follows the major version of Capacitor. Use the version that matches your Capacitor installation (e.g., plugin v8 for Capacitor 8). Only the latest major version is actively maintained.

Install

npm install @capgo/capacitor-crisp
npx cap sync

Init

Call configure in your code Before any other method :

import { CapacitorCrisp } from '@capgo/capacitor-crisp';

CapacitorCrisp.configure({websiteID: '******-****-****-****-********'})

iOS

To enable your users to take and upload photos to the chat as well as download photos to their photo library, add :

Privacy - Camera Usage Description (NSCameraUsageDescription)

Privacy - Photo Library Additions Usage Description (NSPhotoLibraryAddUsageDescription)

to your app's Info.plist.

Android Integration

Nothing special to do.

Open chatbox

import { CapacitorCrisp } from '@capgo/capacitor-crisp';

CapacitorCrisp.openMessenger()

API

• configure(...)
• openMessenger()
• setTokenID(...)
• setUser(...)
• pushEvent(...)
• setCompany(...)
• setInt(...)
• setString(...)
• sendMessage(...)
• setSegment(...)
• reset()
• getPluginVersion()
• Type Aliases

Crisp Chat SDK Plugin for Capacitor. Provides live chat and customer support functionality through Crisp.chat.

configure(...)

configure(data: { websiteID: string; }) => Promise<void>

Configure the Crisp SDK with your website ID. Must be called before using any other methods.

| Param | Type | Description | | ---------- | ----------------------------------- | ---------------------- | | data | { websiteID: string; } | - Configuration object |

openMessenger()

openMessenger() => Promise<void>

Open the Crisp messenger chat window. Shows the chat interface to the user.

setTokenID(...)

setTokenID(data: { tokenID: string; }) => Promise<void>

Set a unique token ID for the current user session. Used to identify and restore previous conversations.

| Param | Type | Description | | ---------- | --------------------------------- | ------------------- | | data | { tokenID: string; } | - Token data object |

setUser(...)

setUser(data: { nickname?: string; phone?: string; email?: string; avatar?: string; }) => Promise<void>

Set user information for the current session. Updates the user profile visible to support agents.

| Param | Type | Description | | ---------- | ------------------------------------------------------------------------------------ | ------------------------- | | data | { nickname?: string; phone?: string; email?: string; avatar?: string; } | - User information object |

pushEvent(...)

pushEvent(data: { name: string; color: eventColor; }) => Promise<void>

Push a custom event to Crisp. Useful for tracking user actions and behavior.

| Param | Type | Description | | ---------- | --------------------------------------------------------------------------- | ------------------- | | data | { name: string; color: eventColor; } | - Event data object |

setCompany(...)

setCompany(data: { name: string; url?: string; description?: string; employment?: [title: string, role: string]; geolocation?: [country: string, city: string]; }) => Promise<void>

Set company information for the current session. Associates the user with a company in Crisp.

| Param | Type | Description | | ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------- | | data | { name: string; url?: string; description?: string; employment?: [title: string, role: string]; geolocation?: [country: string, city: string]; } | - Company information object |

setInt(...)

setInt(data: { key: string; value: number; }) => Promise<void>

Set a custom integer data field. Stores numerical data associated with the user session.

| Param | Type | Description | | ---------- | -------------------------------------------- | --------------------- | | data | { key: string; value: number; } | - Integer data object |

setString(...)

setString(data: { key: string; value: string; }) => Promise<void>

Set a custom string data field. Stores text data associated with the user session.

| Param | Type | Description | | ---------- | -------------------------------------------- | -------------------- | | data | { key: string; value: string; } | - String data object |

sendMessage(...)

sendMessage(data: { value: string; }) => Promise<void>

Send a message from the user to the chat. Programmatically send a message as if the user typed it.

| Param | Type | Description | | ---------- | ------------------------------- | --------------------- | | data | { value: string; } | - Message data object |

setSegment(...)

setSegment(data: { segment: string; }) => Promise<void>

Set a user segment for targeting and organization. Used to categorize users in the Crisp dashboard.

| Param | Type | Description | | ---------- | --------------------------------- | --------------------- | | data | { segment: string; } | - Segment data object |

reset()

reset() => Promise<void>

Reset the Crisp session. Clears all user data and starts a fresh session. Useful when user logs out.

getPluginVersion()

getPluginVersion() => Promise<{ version: string; }>

Get the plugin version number.

Returns: Promise<{ version: string; }>

Type Aliases

eventColor

Available colors for Crisp events. Used to visually categorize events in the Crisp dashboard.

'red' | 'orange' | 'yellow' | 'green' | 'blue' | 'purple' | 'pink' | 'brown' | 'grey' | 'black'