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@deskcrew/nuxt

v1.0.3

Published

Nuxt module that adds the DeskCrew support widget (live chat, instant answers and a help center) to every page.

Readme

@deskcrew/nuxt

npm license

Add AI live chat, a help center and ticketing to any Nuxt app in about two minutes, free, with no credit card. @deskcrew/nuxt is the official DeskCrew module: one entry in nuxt.config.ts puts a support widget on every page, answers visitor questions from your own help articles, and turns anything it cannot answer into a real support ticket.

The DeskCrew AI support widget opening on a Nuxt documentation site and answering a visitor question about server-side rendering

The widget running on a Nuxt site. Watch the full quality video.

Install

npm install @deskcrew/nuxt
// nuxt.config.ts
export default defineNuxtConfig({
  modules: ['@deskcrew/nuxt'],
  deskcrew: {
    widgetKey: 'pub_xxxxxxxx', // required, from Dashboard → Install
    // board: 'your-workspace', // optional
    // color: '#4f46e5',        // optional accent colour
    // position: 'right',       // optional: 'left' | 'right'
    // greeting: 'Hi! How can we help?', // optional
  },
})

Run or build your app and the chat launcher appears on every page. No account yet? Create one free, then copy your key from Dashboard → Install.

What you get

  • AI answers grounded in your own help articles. The assistant only answers from the knowledge base you publish, so it cannot invent product facts.
  • A human approves before anything sends. Every AI draft waits in an approval queue. Nothing reaches a customer unreviewed.
  • Every conversation becomes a ticket. Widget chats, emails and board posts land in one dashboard with full history.
  • Visitors who leave still get answered. Leave an email address and the reply arrives by email.
  • Free plan, no card. Chat widget, public knowledge base and ticketing are included on the free plan.

Options

| Option | Type | Required | Description | | ----------- | ------------------- | -------- | ----------------------------------------------------- | | widgetKey | string | yes | Your public key (pub_…). | | board | string | no | Board slug (lowercase letters, numbers, dashes). | | color | string | no | Accent colour as a 6-digit hex value, e.g. #4f46e5. | | position | 'left' \| 'right' | no | Which side the launcher sits on. | | greeting | string | no | Greeting shown on the launcher. |

If widgetKey is missing or malformed the module prints a build-time warning and adds nothing. Your app still builds.

How it works

The module appends a single <script src="https://deskcrew.io/desk.js"> entry to the app head (app.head.script). The widget renders inside a Shadow DOM, so it cannot inherit or leak your app's CSS. desk.js reads your settings from its data-* attributes and derives its API origin from its own src, so there is nothing else to configure.

Nuxt compatibility: works with Nuxt 3 and later, in both SSR and static (nuxi generate) modes.

How it compares

| | DeskCrew | Intercom | Crisp | Tidio | | --- | --- | --- | --- | --- | | Free plan with AI answers | Yes | No | Limited | Limited | | Human approves AI replies | Yes, built in | No | No | No | | Official Nuxt module | Yes | No | No | No | | Public knowledge base included | Yes | Paid add-on | Paid tier | Paid tier | | Credit card to start | No | Yes | No | No |

FAQ

How do I add live chat to a Nuxt app?

Install @deskcrew/nuxt, add it to modules in nuxt.config.ts with your public widget key, and restart. The launcher appears on every page.

Is it free?

Yes. The free plan includes the chat widget, a public knowledge base and ticketing, with no credit card. Paid plans add higher AI allowances and team features. See pricing.

Does it work with SSR and static generation?

Both. The widget is client-side, so nuxt build and nuxi generate behave the same.

Does it slow my app down?

The module adds one deferred script tag. Nothing renders until the visitor opens the launcher, and the widget is isolated in a Shadow DOM so it cannot affect your styles or layout.

Does the AI make things up?

It answers from the knowledge base you publish. When it has no grounded answer it escalates to a human instead of guessing, and every draft reply requires human approval before sending.

Can I use it on multiple sites?

Yes. Each site is its own workspace with a separate knowledge base, ticket history and widget key.

Links

  • Nuxt integration page: https://deskcrew.io/integrations/nuxt
  • All integrations: https://deskcrew.io/integrations
  • Pricing: https://deskcrew.io/pricing
  • Start free: https://deskcrew.io/signup

License

MIT © DeskCrew · deskcrew.io · [email protected]

Updated July 2026.