@dhatvibs/rider-chat-sdk

Plug-and-play support chatbot and help center for rider apps built with React Native.

Installation

npm install @dhatvibs/rider-chat-sdk
# peer deps (if not already installed)
npm install axios react-native-svg

Usage

import RiderChatSDK from '@dhatvibs/rider-chat-sdk';

<RiderChatSDK
  token={token}            // Required: JWT from authentication
  onClose={() => {}}       // Optional: dismiss the SDK (e.g. close a modal)
/>

Props

| Prop | Type | Required | Description | |---|---|---|---| | token | string | ✅ | JWT token used for authentication (contains userId) | | onClose | () => void | ❌ | Called when user taps the close button |

Flow

RiderChatSDK
  └─ OrderListScreen (Help & Support Center)
       ├─ Home View (Top 3 Orders, FAQ Categories)
       ├─ All Orders View
       ├─ FAQ Category View (List of questions)
       ├─ FAQ Answer View (Question and answer text)
       └─ Tap order → startSession() → ChatScreen
            ├─ GUIDED mode
            ├─ FREE_CHAT mode
            └─ RESOLVED mode

API Endpoints Used

| Method | Endpoint | |---|---| | GET | /riderchatbot/chat/orders/recent | | POST | /riderchatbot/chat/start | | GET | /riderchatbot/faq/categories | | GET | /riderchatbot/faq/questions/{category} | | GET | /riderchatbot/faq/answer/{faqId} | | POST | /riderchatbot/chat/resolve | | GET | /riderchatbot/chat/history/{orderId} | | POST | /riderchatbot/chat/message |

Publishing

npm login
npm publish --access public