Dom Zalo Care

Zero-token Zalo customer care + group moderation plugin for OpenClaw.

Features

• FAQ Auto-Reply (zero-token) — Auto-answer common questions (pricing, address, hours, hotline, greetings) without LLM tokens
• Slash Commands — /dom-noi-quy, /dom-menu, /dom-huong-dan, /dom-warn, /dom-note, /dom-report, /dom-memory, /dom-rules
• Anti-Spam — Detect repeated messages, emoji floods, spam links
• Welcome — Auto-greet new group members (polling-based)
• Silent Mode — Bot only replies when @mentioned
• Mute/Unmute — Admin can toggle bot in group
• Memory Sync — Log chat highlights, violations, warns, admin notes
• Sticker Detection — Transform sticker JSON to [Sticker]
• DM Whitelist — Control who can DM the bot
• Owner Panel — Manage settings via DM

Install

npx openclaw plugins install dom-zalo-care

Config

In openclaw.json:

{
  "plugins": {
    "entries": {
      "dom-zalo-care": {
        "enabled": true,
        "config": {
          "botName": "Dom",
          "zaloDisplayNames": ["Dom"],
          "faqEnabled": true,
          "welcomeEnabled": true,
          "ownerId": "your-zalo-user-id",
          "faqEntries": [
            {
              "patterns": ["giá", "price", "phí"],
              "reply": "Bảng giá: 500K/tháng"
            }
          ]
        }
      }
    }
  }
}

FAQ Customization

Add entries to faqEntries array. Each entry has:

• patterns: array of regex strings to match
• reply: text to send back

Default FAQ covers: pricing, address, hours, hotline, thank you, greetings.

Commands

| Command | Who | Description | |---------|-----|-------------| | /dom-noi-quy | All | View group rules | | /dom-menu | All | Command menu | | /dom-huong-dan | All | Usage guide | | /dom-warn @name [reason] | Admin | Warn a member | | /dom-note [text] | Admin | Admin note | | /dom-report | Admin | Violation report | | /dom-memory | Admin | Save memory digest | | /dom-rules | Owner | Settings panel | | /dom-rules status | Owner | Current config | | /dom-rules silent-on/off | Owner | Toggle silent mode | | /dom-rules welcome-on/off | Owner | Toggle welcome | | /dom-rules tracking-on/off | Owner | Toggle chat tracking | | /dom-mute | Admin | Mute bot | | /dom-unmute | Admin | Unmute bot |

License

MIT