@h4shed/skill-ux-journeymapper

Create UX journey maps with pain points, touchpoints, and opportunities.

Installation

npm install @h4shed/skill-ux-journeymapper

Tools

map-user-journey

Create UX journey maps with pain points, touchpoints, and opportunities.

Implementation Status

• ✅ Package scaffolded
• ✅ Tool schema and handler stub
• ✅ Full production implementation complete
• ✅ Comprehensive test suite added
• ✅ Ready for release

Features

• Multi-stage journey mapping: Automatically generates journey stages (Awareness → Retention)
• Touchpoint identification: Identifies customer touchpoints at each stage
• Pain point analysis: Detects potential friction points and frustrations
• Opportunity discovery: Recommends improvement opportunities
• Emotional journey: Captures user emotions throughout the journey
• Actionable insights: Provides key insights and recommendations
• Persona-aware: Adapts journey mapping based on user persona

Usage Examples

// Basic e-commerce journey
{
  objective: "E-commerce customer journey",
  context: "Budget-conscious millennial"
}

// Support/retention journey
{
  objective: "SaaS customer support and retention journey"
}

// Product adoption
{
  objective: "Mobile app user adoption journey",
  context: "Non-technical user"
}

Output Structure

Each journey map includes:

• Stages: Key phases of the user journey
• Touchpoints: Customer interaction points at each stage
• Pain Points: Issues and frustrations experienced
• Opportunities: Recommendations for improvement
• Emotions: Emotional tone at each stage
• Key Insights: Summary of findings and recommendations
• ⏳ Full production implementation pending roadmap prioritization

Usage

This package exports an MCP skill definition that can be loaded by @h4shed/mcp-core via the workspace skill registry.

Development

# from repository root
npm run build --workspace=packages/skills/ux-journeymapper
npm run test --workspace=packages/skills/ux-journeymapper

License

Apache-2.0