title: WhatsApp description: Connect HiTechClaw to WhatsApp Business via the Meta Cloud API.

Prerequisites

• A Meta Business Account
• A WhatsApp Business API phone number
• An access token from Meta Developer Portal

Setup

1. Create a Meta App

1. Go to developers.facebook.com → My Apps → Create App
2. Select Business → WhatsApp
3. In WhatsApp → Getting Started, note your Phone Number ID and Access Token

2. Configure Webhook

1. Set the Callback URL to: https://your-domain/api/channels/whatsapp/webhook
2. Set a custom Verify Token (you'll need this in HiTechClaw config)
3. Subscribe to messages webhook field

3. Configure in HiTechClaw

1. Navigate to Channels → Add Channel → WhatsApp
2. Enter Phone Number ID, Access Token, and Verify Token
3. Click Test Connection → Activate

Configuration Fields

| Field | Required | Description | |-------|----------|-------------| | phoneNumberId | ✅ | WhatsApp Business phone number ID | | accessToken | ✅ | Permanent or temporary access token | | verifyToken | ✅ | Custom string for webhook verification |

Features

• Read receipts: Messages are marked as read automatically
• Text messages: Full support for incoming/outgoing text
• Message splitting: Long responses split at 4096 characters