Jira Issue Creation

Table of Contents

• Overview
  • Operations Manager and JSON-Form
• Installation Prerequisites
• Requirements
• Features
• How to Install
• How to Run
  • Input Variables
• Additional Information

Overview

This Pre-Built integrates with the Jira Open Source Adapter to create an issue within Jira.

Operations Manager and JSON-Form

This workflow has an Operations Manager Item that calls a workflow. The Ops Manager Item uses a JSON-Form to specify common fields populated when an issue is created. The workflow the Ops Manager item calls queries data from the formData job variable.

Installation Prerequisites

Users must satisfy the following pre-requisites:

• Itential Automation Platform
  • ^2022.1
• Jira Open Source Adapter
  • ^1.7.2

Requirements

This Pre-Built requires the following:

• A Jira Open Source Adapter.
• A Jira account that has permission to create an issue.

Features

The main benefits and features of the Pre-Built are outlined below.

• Allows user to create a Jira issue (Task, Bug, Story or Epic) for the specified project and also:
  • set the summary and description of the issue
  • set the status of the issue
  • set priority of the issue
  • add a label of the issue

How to Install

To install the Pre-Built:

• Verify you are running a supported version of the Itential Automation Platform (IAP) as listed above in the Requirements section in order to install the Pre-Built.
• The Pre-Built can be installed from within App-Admin_Essential. Simply search for the name of your desired Pre-Built and click the install button.

How to Run

Use the following to run the Pre-Built:

• Run the Operations Manager Item Jira Issue Creation or call Jira Issue Creation from your workflow as a child job.

Input Variables

Example

{
  "projectKey": "Specific Project key under which issue should be created",
  "description": "This is a description of the Jira issue",
  "summary": "Short summary or title for the Jira issue",
  "issueType": "One of the four issue types such as Task, Story, Bug or Epic",
  "priority": "One of the four priorities such as Lowest, Low, High or Highest",
  "label": "Jira label associated with issue"
}

Additional Information

Please use your Itential Customer Success account if you need support when using this Pre-Built.