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@mon1_/piece-zammad-rt2

v1.0.15

Published

Activepieces piece for opening tickets in Zammad RT2

Downloads

1,502

Vulnerabilities

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Links

Maintainers

mon1_mon1_

Keywords

Readme

Zammad RT2 Activepieces Piece

This package is a simplified variant of @mon1_/piece-zammad-rt2 for one use case: opening a ticket in https://rt2.neterra.net.

What is fixed:

  • baseUrl is always https://rt2.neterra.net
  • authentication is a single API Key field in the flow
  • the piece exposes only one action: Create Ticket

The action sends a POST request to /api/v1/tickets with:

  • Authorization: Token token=<API_KEY>
  • customer: <email>
  • article.type: note

Defaults:

  • state: open
  • priority: 1 low
  • ticketCategory: Incident