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@newrelic/video-videojs

v4.1.2

Published

New relic tracker for Videojs

Readme

Community Project header

New Relic Video.js Tracker

npm version License

The New Relic Video.js Tracker provides comprehensive video analytics for applications using Video.js Player. Track video events, monitor playback quality, identify errors, and gain deep insights into user engagement and streaming performance.

Features

  • 🎯 Automatic Event Detection - Captures Video.js player events automatically without manual instrumentation
  • 📊 Comprehensive Bitrate Tracking - Four distinct bitrate metrics for complete quality analysis
  • 🎬 Ad Tracking Support - Full support for IMA, Freewheel, and SSAI (Server-Side Ad Insertion)
  • 🔧 Multi-Tech Support - Works with VHS, hls.js, and Shaka Player
  • 📈 QoE Metrics - Quality of Experience aggregation for startup time, buffering, and playback quality
  • 🎨 Event Segregation - Organized event types: VideoAction, VideoAdAction, VideoErrorAction, VideoCustomAction
  • 🚀 Easy Integration - NPM package or direct script include

Table of Contents

Installation

Option 1: Install via NPM/Yarn

Install the package using your preferred package manager:

NPM:

npm install @newrelic/video-videojs

Yarn:

yarn add @newrelic/video-videojs

Option 2: Direct Script Include (Without NPM)

For quick integration without a build system, include the tracker directly in your HTML:

<!DOCTYPE html>
<html>
  <head>
    <!-- Video.js Player -->
    <link href="https://vjs.zencdn.net/7.20.3/video-js.css" rel="stylesheet" />
    <script src="https://vjs.zencdn.net/7.20.3/video.js"></script>

    <!-- New Relic Video.js Tracker -->
    <script src="path/to/newrelic-video-videojs.min.js"></script>
  </head>
  <body>
    <video id="myVideo" class="video-js" controls width="640" height="480">
      <source src="https://your-video-source.mp4" type="video/mp4" />
    </video>

    <script>
      // Initialize Video.js player
      var player = videojs('myVideo');

      // Configure New Relic tracker with info from one.newrelic.com
      const options = {
        info: {
          licenseKey: 'YOUR_LICENSE_KEY',
          beacon: 'YOUR_BEACON_URL',
          applicationId: 'YOUR_APP_ID',
        },
      };

      // Initialize tracker
      const tracker = new VideojsTracker(player, options);
    </script>
  </body>
</html>

Setup Steps:

  1. Get Configuration - Visit one.newrelic.com and follow the Streaming Video & Ads onboarding flow to get your licenseKey, beacon, applicationID, and integration code snippet.
  2. Integrate - Include the script in your HTML and initialize with your configuration

Prerequisites

Before using the tracker, ensure you have:

  • New Relic Account - Active New Relic account with valid application credentials (beacon, applicationId, licenseKey)
  • Video.js Player - Video.js player integrated in your application

Usage

Getting Your Configuration

Before initializing the tracker, obtain your New Relic configuration:

  1. Log in to one.newrelic.com
  2. Navigate to the video agent onboarding flow
  3. Copy your credentials: licenseKey, beacon, and applicationId

Basic Setup

import VideojsTracker from '@newrelic/video-videojs';

// Initialize Video.js player
const player = videojs('myVideo');

// Set player version (required)
player.version = videojs.VERSION;

// Configure tracker with credentials from one.newrelic.com
const options = {
  info: {
    licenseKey: 'YOUR_LICENSE_KEY',
    beacon: 'YOUR_BEACON_URL',
    applicationId: 'YOUR_APP_ID',
  },
};

// Initialize tracker
const tracker = new VideojsTracker(player, options);

Advanced Configuration

const options = {
  info: {
    licenseKey: 'YOUR_LICENSE_KEY',
    beacon: 'YOUR_BEACON_URL',
    applicationId: 'YOUR_APP_ID',
  },
  config: {
    qoeAggregate: true, // Enable QoE event aggregation
    qoeIntervalFactor: 2, // Send QoE events every 2 harvest cycles
  },
  customData: {
    contentTitle: 'My Video Title',
    customPlayerName: 'MyCustomPlayer',
    customAttribute: 'customValue',
  },
};

const tracker = new VideojsTracker(player, options);

Best Practices

1. Setting contentTitle

The contentTitle attribute will display a value if your video metadata contains title information. If the metadata does not include a title, contentTitle will not be populated. For best results, ensure you explicitly set this attribute during initialization:

const tracker = new VideojsTracker(player, {
  info: {
    licenseKey: 'YOUR_LICENSE_KEY',
    beacon: 'YOUR_BEACON_URL',
    applicationId: 'YOUR_APP_ID',
  },
  customData: {
    contentTitle: 'My Video Title', // Explicitly set from your metadata
  },
});

If your title changes dynamically (e.g., playlist or queue):

tracker.setOptions({
  customData: {
    contentTitle: 'New Video Title',
  },
});

2. Setting userId

Set a user identifier to track video analytics per user:

// Set userId during initialization
const tracker = new VideojsTracker(player, {
  info: {
    licenseKey: 'YOUR_LICENSE_KEY',
    beacon: 'YOUR_BEACON_URL',
    applicationId: 'YOUR_APP_ID',
  },
  customData: {
    contentTitle: 'Video Title',
    userId: 'user-12345',
  },
});

// Or set userId separately using the API method
tracker.setUserId('user-12345');

3. Adding Custom Attributes for Your Deployment

Add custom attributes unique to your deployment to improve data aggregation and analysis:

const tracker = new VideojsTracker(player, {
  info: {
    licenseKey: 'YOUR_LICENSE_KEY',
    beacon: 'YOUR_BEACON_URL',
    applicationId: 'YOUR_APP_ID',
  },
  customData: {
    // Required for identification
    contentTitle: videoMetadata.title,
    userId: currentUser.id,

    // Custom attributes for your deployment
    subscriptionTier: 'premium', // User subscription level
    contentProvider: 'studio-abc', // Content source
    region: 'us-west-2', // Geographic region
    cdnProvider: 'cloudflare', // CDN being used
    deviceType: 'desktop', // Device category
    appVersion: '2.1.0', // Your app version
    campaign: 'spring-promo', // Marketing campaign
  },
});

Use these attributes in New Relic queries:

-- Analyze by subscription tier
SELECT count(*) FROM VideoAction WHERE actionName = 'CONTENT_START'
FACET subscriptionTier SINCE 1 day ago

-- Monitor by region
SELECT average(contentNetworkDownloadBitrate) FROM VideoAction
FACET region SINCE 1 hour ago

4. Gradual Rollout with Feature Flags

When deploying to production, use feature flags to enable the tracker gradually. This helps you:

  • Validate data collection without impacting all users
  • Monitor performance impact at scale
  • Catch issues before full deployment
  • Control monitoring costs
// Example using a feature flag
const rolloutPercentage = 5; // Start with 5% of users

function shouldEnableTracking(userId) {
  // Simple percentage-based rollout
  const hash = userId
    .split('')
    .reduce((acc, char) => acc + char.charCodeAt(0), 0);
  return hash % 100 < rolloutPercentage;
}

const player = videojs('myVideo');
player.version = videojs.VERSION;

// Only initialize tracker if user is in rollout
if (shouldEnableTracking(currentUser.id)) {
  const tracker = new VideojsTracker(player, {
    info: {
      licenseKey: 'YOUR_LICENSE_KEY',
      beacon: 'YOUR_BEACON_URL',
      applicationId: 'YOUR_APP_ID',
    },
    customData: {
      contentTitle: videoMetadata.title,
      userId: currentUser.id,
      rolloutGroup: `${rolloutPercentage}%`, // Track which rollout group
    },
  });
}

Recommended Rollout Schedule:

| Phase | Percentage | Duration | Validation | | --------- | ---------- | --------- | ---------------------------------- | | Initial | 5% | 2-3 days | Verify data flowing to New Relic | | Early | 15% | 3-5 days | Check data quality and performance | | Expansion | 25% | 5-7 days | Validate across device types | | Majority | 50% | 1-2 weeks | Monitor at scale | | Full | 100% | Ongoing | Complete deployment |

Configuration Options

QoE (Quality of Experience) Settings

| Option | Type | Default | Description | | ------------------- | ------- | ------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | qoeAggregate | boolean | false | Enable Quality of Experience event aggregation. Set to true to collect QoE metrics like startup time, buffering, and average bitrate. | | qoeIntervalFactor | number | 1 | Controls QoE event frequency. A value of N sends QoE events once every N harvest cycles. Must be a positive integer. QoE events are always included on first and final harvest cycles. |

Custom Data

Add custom attributes to all events:

customData: {
  contentTitle: 'My Video Title',      // Override video title
  customPlayerName: 'MyPlayer',        // Custom player identifier
  customPlayerVersion: '1.0.0',        // Custom player version
  userId: '12345',                     // User identifier
  // Add any custom attributes you need
}

Limit: The maximum total number of custom attributes per event is 150. Any attributes beyond this limit will be dropped.

Note: There are special reserved keywords used for default attributes (such as actionName, contentBitrate, playerName, viewSession, etc.). Please do not use these as custom attribute names, as they will be dropped. See DATAMODEL.md for the complete list of reserved attribute names.

API Reference

Core Methods

tracker.setUserId(userId)

Set a unique identifier for the current user.

tracker.setUserId('user-12345');

tracker.setHarvestInterval(milliseconds)

Configure how frequently data is sent to New Relic. Accepts values between 1000ms (1 second) and 300000ms (5 minutes).

tracker.setHarvestInterval(30000); // Send data every 30 seconds

tracker.sendCustom(actionName, attributes)

Send custom events with arbitrary attributes.

tracker.sendCustom('VideoBookmarked', {
  timestamp: Date.now(),
  position: player.currentTime(),
  userId: 'user-12345',
  bookmarkId: 'bookmark-789',
});

tracker.setOptions(options)

Update tracker configuration after initialization.

tracker.setOptions({
  customData: {
    contentTitle: 'New Video Title',
    season: '1',
    episode: '3',
  },
});

Example: Complete Integration

import VideojsTracker from '@newrelic/video-videojs';

// Initialize player and tracker
const player = videojs('myVideo');
player.version = videojs.VERSION;

const tracker = new VideojsTracker(player, {
  info: {
    licenseKey: 'YOUR_LICENSE_KEY',
    beacon: 'YOUR_BEACON_URL',
    applicationId: 'YOUR_APP_ID',
  },
  config: {
    qoeAggregate: true,
  },
});

// Set user context
tracker.setUserId('user-12345');

// Configure reporting interval
tracker.setHarvestInterval(30000);

// Send custom events
player.on('userEngagement', () => {
  tracker.sendCustom('UserEngaged', {
    action: 'like',
    timestamp: Date.now(),
  });
});

Bitrate Metrics

The tracker captures four distinct bitrate metrics providing complete quality analysis:

| Attribute | Description | Use Case | | ------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------- | | contentBitrate | Encoding bitrate (in bps) of the currently playing rendition from the manifest | Monitor actual video quality being delivered | | contentManifestBitrate | Maximum available bitrate (in bps) across all renditions in the manifest. Represents the highest quality capability of the stream | Understand maximum quality potential | | contentSegmentDownloadBitrate | ABR estimated bandwidth (in bps) from the player's stats object, used by the ABR algorithm for quality switching decisions | Analyze ABR decision-making | | contentNetworkDownloadBitrate | Instantaneous download throughput (in bps) from the most recent segment download. Represents raw network download speed | Monitor real-time network performance |

Bitrate Monitoring Example

// All bitrate metrics are automatically captured and sent with each event
// Access them in New Relic Insights queries:

// NRQL Query Examples:
// SELECT average(contentNetworkDownloadBitrate) FROM VideoAction WHERE actionName = 'CONTENT_HEARTBEAT'
// SELECT contentBitrate, contentSegmentDownloadBitrate FROM VideoAction WHERE actionName = 'CONTENT_RENDITION_CHANGE'

Ad Tracking Support

The tracker provides comprehensive ad tracking capabilities:

Supported Ad Technologies

  • IMA (Interactive Media Ads) - Google IMA SDK integration
  • Freewheel - Freewheel ad platform support
  • SSAI (Server-Side Ad Insertion) - Dynamic Ad Insertion (DAI) support

SSAI/DAI Integration

Server-Side Ad Insertion is supported with automatic tracker selection for supported integrations:

// SSAI tracker selection is automatic for supported integrations
const tracker = new VideojsTracker(player, options);

// The tracker will automatically capture:
// - Ad breaks, starts, and completions
// - Ad quartiles and click events
// - SSAI-specific metadata when available

Example: See samples/dai/index.html for a complete SSAI implementation.

[!NOTE] Attention: This version supports tracking for SSAI (Server-Side Ad Insertion), including AWS MediaTailor. See samples/media-tailor-lab.html and the SSAI Guide.

AWS MediaTailor Integration

The tracker automatically detects and tracks AWS MediaTailor SSAI streams. It supports:

  • HLS and DASH manifest formats
  • VOD and LIVE stream types
  • Multiple ads (pods) within a single break
  • Quartile tracking (25%, 50%, 75%)
  • Tracking metadata enrichment when MediaTailor tracking data is available

Usage

import VideojsTracker from '@newrelic/video-videojs';

// Initialize player with a sessionized MediaTailor playback URL
player.src({
  src: 'https://your-mediatailor-endpoint.mediatailor.region.amazonaws.com/v1/master/...',
  type: 'application/x-mpegURL'
});

// Initialize tracker - MediaTailor support is automatic
const tracker = new VideojsTracker(player, options);

The tracker will automatically:

  1. Detect MediaTailor URLs (.mediatailor. in URL)
  2. Build the MediaTailor tracking endpoint from the sessionized playback URL
  3. Parse HLS or DASH manifests for ad markers
  4. Track ad breaks, ad starts, quartiles, and ad ends
  5. Enrich ad metadata with the MediaTailor tracking endpoint when available
  6. Handle VOD and LIVE streams appropriately

MediaTailor-specific behavior is automatic. The customer does not need to pass MediaTailor-only configuration flags into the tracker.

SSAI Guide

For customer-facing SSAI integration details, supported MediaTailor behavior, troubleshooting guidance, and sample usage, see docs/ssai.md.

Testing

This project includes comprehensive unit tests for all tracker functionality.

# Install dependencies
npm install

# Run tests
npm test

# Run tests with coverage
npm run test:coverage

# Run tests in watch mode
npm run test:watch

For more details, see test/README.md.

Data Model

The tracker captures comprehensive video analytics across four event types:

  • VideoAction - Playback events (play, pause, buffer, seek, quality changes, heartbeats)
  • VideoAdAction - Ad events (ad start, quartiles, completions, clicks)
  • VideoErrorAction - Error events (playback failures, network errors, media errors)
  • VideoCustomAction - Custom events defined by your application

Full Documentation: See DATAMODEL.md for complete event and attribute reference.

Support

Should you need assistance with New Relic products, you are in good hands with several support channels.

If the issue has been confirmed as a bug or is a feature request, please file a GitHub issue.

Support Channels

Additional Resources

Contribute

We encourage your contributions to improve the Video.js Tracker! Keep in mind that when you submit your pull request, you'll need to sign the CLA via the click-through using CLA-Assistant. You only have to sign the CLA one time per project.

If you have any questions, or to execute our corporate CLA (which is required if your contribution is on behalf of a company), drop us an email at [email protected].

For more details on how best to contribute, see CONTRIBUTING.md.

A note about vulnerabilities

As noted in our security policy, New Relic is committed to the privacy and security of our customers and their data. We believe that providing coordinated disclosure by security researchers and engaging with the security community are important means to achieve our security goals.

If you believe you have found a security vulnerability in this project or any of New Relic's products or websites, we welcome and greatly appreciate you reporting it to New Relic through our bug bounty program.

If you would like to contribute to this project, review these guidelines.

To all contributors, we thank you! Without your contribution, this project would not be what it is today.

License

The Video.js Tracker is licensed under the Apache 2.0 License.

The Video.js Tracker also uses source code from third-party libraries. Full details on which libraries are used and the terms under which they are licensed can be found in the third-party notices document.