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@pegma/support-desk-contracts

v0.1.1

Published

Provider-neutral ticket and message contracts for Support Desk.

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Links

Git

Maintainers

nrovernrover

Keywords

Readme

@pegma/support-desk-contracts

Provider-neutral ticket, requester, message, and event contracts shared by Support Desk packages and host applications.

Ticket carries optional host-configured category and dual timestamps: staff-facing updatedAt and customer-visible customerUpdatedAt. Category is an opaque allowlisted label and never establishes identity, permission, priority, or assignment.