npm package discovery and stats viewer.

Discover Tips

  • General search

    [free text search, go nuts!]

  • Package details

    pkg:[package-name]

  • User packages

    @[username]

Sponsor

Optimize Toolset

I’ve always been into building performant and accessible sites, but lately I’ve been taking it extremely seriously. So much so that I’ve been building a tool to help me optimize and monitor the sites that I build to make sure that I’m making an attempt to offer the best experience to those who visit them. If you’re into performant, accessible and SEO friendly sites, you might like it too! You can check it out at Optimize Toolset.

About

Hi, 👋, I’m Ryan Hefner  and I built this site for me, and you! The goal of this site was to provide an easy way for me to check the stats on my npm packages, both for prioritizing issues and updates, and to give me a little kick in the pants to keep up on stuff.

As I was building it, I realized that I was actually using the tool to build the tool, and figured I might as well put this out there and hopefully others will find it to be a fast and useful way to search and browse npm packages as I have.

If you’re interested in other things I’m working on, follow me on Twitter or check out the open source projects I’ve been publishing on GitHub.

I am also working on a Twitter bot for this site to tweet the most popular, newest, random packages from npm. Please follow that account now and it will start sending out packages soon–ish.

Open Software & Tools

This site wouldn’t be possible without the immense generosity and tireless efforts from the people who make contributions to the world and share their work via open source initiatives. Thank you 🙏

© 2025 – Pkg Stats / Ryan Hefner

@pipedream/zoho_desk

v0.3.4

Published

Pipedream Zoho_desk Components

Vulnerabilities

Powered byPowered by Snyk
  • 0High
  • 0Medium
  • 0Low

Links

Maintainers

sacerdotisacerdoticasretcasrettjktjkadolfo-pdadolfo-pddanpipedreamdanpipedreamjasonatpipedreamjasonatpipedreamalan-pipedreamalan-pipedream

Keywords

pipedreamzoho_desk

Readme

Overview

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to 3,000+ other apps with minimal hassle, transforming how you attend to customer needs.

Example Use Cases

Automated Ticket Prioritization Workflow Automatically prioritize incoming Zoho Desk tickets based on keywords, customer tier, or issue severity. Use Pipedream to route high-priority tickets to senior support agents and tag them for immediate attention, while grouping lower priority issues for batch processing. This can ensure a quicker response time for critical issues.

Customer Satisfaction Follow-up After a ticket is marked as resolved in Zoho Desk, trigger an automated follow-up email or survey to gauge customer satisfaction. Pipedream can integrate Zoho Desk with email platforms like SendGrid or survey tools like Typeform to help maintain high levels of customer service and gather feedback for continuous improvement.

Support Dashboard Sync Sync Zoho Desk data to a business intelligence tool like Google Data Studio to visualize customer support performance. With Pipedream, you can set up a workflow that periodically extracts ticket metrics and pushes them to your dashboard, providing your team with real-time insights into support operations and customer satisfaction trends.

Troubleshooting

Issues Connecting My Account: IP Allowlist

If your Zoho security policy includes an IP Allowlist, update it to connect your account:

  1. Add this IP Range: 44.223.89.56 - 44.223.89.63.
  2. Include your current IP Address because the initial OAuth authorization request originates from your browser.
  3. Set up a Virtual Private Cloud (VPC) on Pipedream. Add the static IP address to Zoho's IP Allowlist. Note: VPCs are available with Pipedream's Business Plan or higher. See pricing for details.

After connecting your account, make sure to run the workflow within a VPC.