mcp-freshdesk

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

Part of the Pipeworx open MCP gateway.

Tools

| Tool | Description | |------|-------------| | freshdesk_list_tickets | List tickets from Freshdesk. Supports filtering by status, priority, and pagination. | | freshdesk_get_ticket | Get a single Freshdesk ticket by its ID. Returns full ticket details including conversations. | | freshdesk_search_tickets | Search Freshdesk tickets using a query string. Supports Freshdesk filter syntax (e.g., "status:2 AND priority:3"). | | freshdesk_list_contacts | List contacts from Freshdesk. Supports pagination. | | freshdesk_get_contact | Get a single Freshdesk contact by ID. Returns full contact details. |

Quick Start

Add to your MCP client config:

{
  "mcpServers": {
    "freshdesk": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

Or use the CLI:

npx pipeworx use freshdesk

License

MIT