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@robinpath/freshdesk

v0.3.0

Published

Freshdesk API v2 — tickets, notes, conversations, and customer support automation. Uses the encrypted credential vault (HTTP Basic with API key).

Vulnerabilities

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  • 0Medium
  • 0Low

Links

Maintainers

selena-yooselena-yooryanwiredwpryanwiredwpdmitry002dmitry002nabivogedunabivogedu

Keywords

freshdeskhelpdesksupportticketscustomer-supportproductivity

Readme

@robinpath/freshdesk

Freshdesk module for RobinPath.

Category Functions Auth License

Why use this module?

The freshdesk module lets you:

  • listTickets
  • getTicket
  • createTicket
  • updateTicket
  • deleteTicket

All functions are callable directly from RobinPath scripts with a simple, consistent API.

Installation

robinpath add @robinpath/freshdesk

Quick Start

1. Set up credentials

freshdesk.setCredentials "your-credentials"

2. listTickets

freshdesk.listTickets

Available Functions

| Function | Description | |----------|-------------| | freshdesk.setCredentials | Configure freshdesk credentials. | | freshdesk.listTickets | listTickets | | freshdesk.getTicket | getTicket | | freshdesk.createTicket | createTicket | | freshdesk.updateTicket | updateTicket | | freshdesk.deleteTicket | deleteTicket | | freshdesk.listTicketConversations | listTicketConversations | | freshdesk.replyToTicket | replyToTicket | | freshdesk.addNoteToTicket | addNoteToTicket | | freshdesk.listContacts | listContacts | | freshdesk.getContact | getContact | | freshdesk.createContact | createContact | | freshdesk.updateContact | updateContact | | freshdesk.deleteContact | deleteContact | | freshdesk.listAgents | listAgents | | freshdesk.getAgent | getAgent | | freshdesk.listGroups | listGroups | | freshdesk.listCompanies | listCompanies | | freshdesk.createCompany | createCompany | | freshdesk.searchTickets | searchTickets | | freshdesk.filterTickets | filterTickets |

Examples

listTickets

freshdesk.listTickets

getTicket

freshdesk.getTicket

createTicket

freshdesk.createTicket

Integration with RobinPath

import { RobinPath } from "@wiredwp/robinpath";
import Module from "@robinpath/freshdesk";

const rp = new RobinPath();
rp.registerModule(Module.name, Module.functions);
rp.registerModuleMeta(Module.name, Module.functionMetadata);

const result = await rp.executeScript(`
  freshdesk.setCredentials "your-credentials"
  freshdesk.listTickets
`);

Full API Reference

See MODULE.md for complete documentation including all parameters, return types, error handling, and advanced examples.

Related Modules

License

MIT