n8n-nodes-incidentio

This is an n8n community node that lets you use incident.io in your n8n workflows.

incident.io is an incident management platform that helps teams respond to and learn from incidents. This node provides access to the incident.io API, allowing you to automate incident management, on-call scheduling, and catalog operations.

n8n is a fair-code licensed workflow automation platform.

Installation

Follow the installation guide in the n8n community nodes documentation.

Local Development & Testing

1. Clone this repository
2. Install dependencies:

   npm install

3. Build the node:

   npm run build

4. Link the node to your local n8n installation:

   npm link
   cd ~/.n8n/nodes
   npm link n8n-nodes-incidentio

5. Restart n8n

Install in n8n

For production use:

npm install n8n-nodes-incidentio

Or install via the n8n UI:

1. Go to Settings > Community Nodes
2. Select Install
3. Enter n8n-nodes-incidentio and click Install

Credentials

To use this node, you need an incident.io API key:

1. Go to your incident.io dashboard
2. Navigate to Settings > API Keys
3. Click Create API Key
4. Choose appropriate permissions for the key
5. Copy the API key (you'll only see it once!)
6. In n8n, add new credentials for "incident.io API"
7. Paste your API key

Operations

This node supports the following resources and operations:

Incident

• List: Get a list of all incidents with filtering options
• Get: Get a single incident by ID
• Create: Create a new incident
• Update: Update an existing incident

Severity

• List: List all severity levels
• Get: Get a single severity by ID

Status

• List: List all incident statuses
• Get: Get a single status by ID

Type

• List: List all incident types
• Get: Get a single type by ID

Custom Field

• List: List all custom fields
• Get: Get a single custom field by ID

Schedule

• List: List all on-call schedules
• Get: Get a single schedule by ID

Schedule Entry

• List: Get schedule entries (who's on-call and when)

Escalation

• List: List all escalations
• Get: Get a single escalation by ID

Catalog Type

• List: List all catalog types
• Get: Get a single catalog type by ID

Catalog Entry

• List: List entries for a catalog type
• Get: Get a single catalog entry by ID

Action

• List: List all incident actions
• Get: Get a single action by ID

Follow-Up

• List: List all follow-ups
• Get: Get a single follow-up by ID

Example Workflows

List Recent Incidents

1. Add incident.io node
2. Select Incident resource
3. Select List operation
4. Configure filters (optional)

Create an Incident

1. Add incident.io node
2. Select Incident resource
3. Select Create operation
4. Fill required fields:
   • Idempotency Key: Unique identifier (e.g., use {{$json.id}} from previous node)
   • Visibility: Public or Private
5. Add optional fields:
   • Name, Summary, Severity ID, Status ID, Type ID, Mode

Get Who's On-Call

1. Add incident.io node to get schedules
2. Select Schedule resource
3. Select List operation
4. Add another incident.io node
5. Select Schedule Entry resource
6. Select List operation
7. Set Schedule ID from previous node

Check Catalog Entries

1. Add incident.io node
2. Select Catalog Type resource
3. Select List operation to get available types
4. Add another incident.io node
5. Select Catalog Entry resource
6. Select List operation
7. Set Catalog Type ID from previous node

Rate Limits

The incident.io API has the following rate limits:

• Default: 1200 requests/minute per API key
• Some endpoints: Lower limits for third-party integrations

When you exceed a rate limit, the API returns a 429 Too Many Requests response. Implement exponential backoff in your workflows for best results.

API Version

This node uses the following API versions:

• Incidents, Actions, Follow-ups, Schedules, Escalations: v2
• Severities, Statuses, Types: v1
• Catalog: v3 (latest)

Resources

• n8n community nodes documentation
• incident.io API documentation
• incident.io dashboard

Development

Project Structure

n8n-nodes-incidentio/
├── credentials/
│   └── IncidentIoApi.credentials.ts
├── nodes/
│   └── IncidentIo/
│       ├── IncidentIo.node.ts
│       └── incidentio.svg
├── package.json
├── tsconfig.json
└── README.md

Build

npm run build

Format

npm run format

Lint

npm run lint
npm run lintfix  # Auto-fix issues

Roadmap

Phase 2: Webhook Trigger (Coming Soon)

• Receive webhook events from incident.io
• Support for incident.created, incident.updated, and other events
• HMAC signature verification for security

License

MIT

Support

For issues and questions:

• Create an issue on GitHub
• n8n community forum
• incident.io support for API-specific questions