@sabaki-js/customer-service

Customer-service ticket decisions.

Questions: category (0.900), needs_human (0.72), urgency (0.64), action (0.57), churn_risk (0.60). Weights: 548 KB, zero deps.

Usage

import { Sabaki } from "sabaki";
import plugin from "@sabaki-js/customer-service";

const sabaki = new Sabaki().register(plugin.default ?? plugin);
const r = sabaki.decide({ state: "..." });
// { domain: "customer_service", decision: ..., confidence: ..., plugin: "@sabaki-js/customer-service" }

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Part of sabaki - see the GUIDE.

License

MIT