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@superfeedback/widget

v0.0.40

Published

**Streamline bug reporting and feature requests directly from your website to your project management tools.**

Readme

@superfeedback/widget

Streamline bug reporting and feature requests directly from your website to your project management tools.

@superfeedback/widget is a lightweight integration that bridges the gap between your users and your development team. Instead of disjointed emails or lost support tickets, capture feedback instantly where it happens.


🚀 Motivation

Collecting high-quality feedback is often a friction-heavy process for both users and developers.

  • Users hate leaving the app to write an email.
  • Developers hate vague tickets lacking context.

Superfeedback solves this by offering an embedded widget. When a user submits feedback (including media/screenshots), our AI engine processes the ticket, analyzes the context, and routes it directly to your existing workflow.

Key Features:

  • Zero-Friction UI: Users report issues without leaving your site.
  • AI-Powered Processing: Automatically analyzes media and text to categorize tickets.
  • Instant Sync: Feedback goes straight to Jira, GitHub, Slack, or Asana.

🛠 Prerequisites

Before installing the widget, you need to configure your backend settings:

  1. Create an account: Go to app.superfeedback.ai.
  2. Connect Integrations: Go to app.superfeedback.ai/integrations and authorize the tools you use (Jira, GitHub, etc.).

📦 Installation

Install the package via your preferred package manager:

npm

npm install @superfeedback/widget

pnpm

pnpm add @superfeedback/widget

yarn

yarn add @superfeedback/widget

💻 Usage

1. Modern Import (ES6)

Ideal for React, Vue, Angular, Svelte, or standard bundlers (Vite, Webpack).

import { Superfeedback } from "@superfeedback/widget";
import "@superfeedback/widget/style.css";

// Initialize with your public API Key
Superfeedback.init({ projectId: "YOUR_PROJECT_ID" });

2. CDN (Browser / HTML)

If you are not using a build step, you can load the widget directly from unpkg.

<head>
  <link
    rel="stylesheet"
    href="https://unpkg.com/@superfeedback/widget/style.css"
  />
</head>
<script src="https://unpkg.com/@superfeedback/widget"></script>

<script>
  window.Superfeedback.init({ projectId: "YOUR_PROJECT_ID" });
</script>

🔌 Supported Integrations

The widget automatically routes tickets based on your configuration in the dashboard.

| Integration | Type | Status | | :---------- | :----------------- | :----------- | | Jira | Project Management | ✅ Supported | | GitHub | Issue Tracking | ✅ Supported | | Asana | Project Management | ✅ Supported | | Slack | Chat | ✅ Supported |