claimdesk-triage-mcp

MCP server for insurance claims triage and prioritization. Assess severity, assign handlers, check SLA compliance, process batch intake, and get escalation rules across all major lines of business.

Tools

| Tool | Description | |------|-------------| | triage_claim | Assess severity (1-5), priority, complexity, handler level, reserve range | | assign_handler | Match claim to optimal adjuster by line, complexity, jurisdiction | | sla_check | Check SLA compliance against state regulatory deadlines | | batch_triage | Triage up to 50 claims at once with prioritized queue output | | escalation_rules | Get escalation triggers and thresholds by line of business |

Lines of Business

Auto, Property, General Liability, Workers Comp, Health, Professional Liability, Product Liability, Marine, Cyber, Umbrella/Excess.

State Regulations

Built-in SLA databases for CA, TX, FL, NY, IL, PA, OH, GA, NJ, WA, CO, MA with fallback to NAIC defaults.

Install

npx claimdesk-triage-mcp

Claude Desktop Config

{
  "mcpServers": {
    "claimdesk-triage": {
      "command": "npx",
      "args": ["-y", "claimdesk-triage-mcp"]
    }
  }
}

Example

Triage an auto claim:

triage_claim({
  line_of_business: "auto",
  claimed_amount: 85000,
  description: "Multi-vehicle collision on highway, hit-and-run involved, driver hospitalized",
  injury_involved: true,
  litigation_filed: false,
  prior_claims: 0,
  state: "CA",
  days_open: 3
})

Full claims management platform: claimdeskai.com

License

MIT