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customer-support-ai-mcp

v1.0.0

Published

Customer Support Ai automation via MCP. Includes classify ticket, draft response, analyze sentiment. By MEOK AI Labs.

Vulnerabilities

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Links

Git

Maintainers

csga_globalcsga_global

Keywords

mcpmcp-servermeok-ai-labs

Readme

Customer Support AI MCP Server

By MEOK AI Labs — Ticket classification, response drafting, sentiment analysis, and escalation detection

Installation

pip install customer-support-ai-mcp

Usage

python server.py

Tools

This server provides support automation intelligence including:

  • Ticket classification by category (billing, technical, account, shipping, product, feedback)
  • Response drafting with tone control
  • Sentiment analysis for support conversations
  • Escalation detection based on urgency signals
  • FAQ generation from common queries

Authentication

Free tier: 60 calls/hour. Upgrade at meok.ai/pricing for unlimited access.

License

MIT — MEOK AI Labs