generator-purecloud-csharp-chatbot

Uses Jabber to connect to a PureCloud bot user and reply to incoming chat requests/questions

WARNING: This is not officially supported by PureCloud and could break at any time. A Chat API is under consideration but no ETA is available at this time.

Installation

First, install Yeoman and generator-purecloud-csharp-chatbot using npm (we assume you have pre-installed node.js).

Then, create a user in your PureCloud organization. This user will be your bot user.

npm install -g yo
npm install -g generator-purecloud-csharp-chatbot

Then generate your new project:

yo purecloud-csharp-chatbot

Questions asked

• User: this is your bot user. You need to create a dedicated user in your PureCloud org (i.e. bot)
• Password: This is the password for the bot user you have created
• Server: this is the domain part of your bot email address. For example, if your bot email address is [email protected], enter genesys.com here
• Environment (US/EMEA/JP/AU): List of PureCloud locations. Pick the one where you org is located.
• Wolfram App Id (optional): If you would like to enable the Wolfram integration and have the chat bot query it for you, click here to get your App Id

License

Apache-2.0 © Pierrick Lozach