MCP Server for GLPI v2.0

A comprehensive Model Context Protocol (MCP) server providing full integration with GLPI (Gestionnaire Libre de Parc Informatique) for AI assistants like Claude.

What's New in v2.0

• ITIL Support: Full Problem and Change management
• Asset Management: Computers, Software, Network Equipment, Printers, Monitors, Phones
• Knowledge Base: Search and create KB articles
• Contract & Supplier Management: Track contracts and vendors
• Project Management: Create and track projects
• Statistics: Ticket and asset dashboards
• 60+ Tools: Comprehensive GLPI coverage

Features

Ticket Management (ITIL Incidents/Requests)

| Tool | Description | |------|-------------| | glpi_list_tickets | List tickets with filters | | glpi_get_ticket | Get ticket details with followups and tasks | | glpi_create_ticket | Create a new ticket | | glpi_update_ticket | Update ticket fields | | glpi_delete_ticket | Delete a ticket | | glpi_add_followup | Add a followup comment | | glpi_add_task | Add a task with time tracking | | glpi_add_solution | Add solution to close ticket | | glpi_assign_ticket | Assign ticket to user/group | | glpi_get_ticket_tasks | Get all tasks | | glpi_get_ticket_followups | Get all followups |

Problem Management (ITIL)

| Tool | Description | |------|-------------| | glpi_list_problems | List problems | | glpi_get_problem | Get problem details | | glpi_create_problem | Create a new problem | | glpi_update_problem | Update a problem |

Change Management (ITIL)

| Tool | Description | |------|-------------| | glpi_list_changes | List changes | | glpi_get_change | Get change details | | glpi_create_change | Create a new change | | glpi_update_change | Update a change |

Asset Management

| Tool | Description | |------|-------------| | glpi_list_computers | List computers/workstations | | glpi_get_computer | Get computer with software/connections | | glpi_create_computer | Add computer to inventory | | glpi_update_computer | Update computer | | glpi_delete_computer | Remove computer | | glpi_list_softwares | List software | | glpi_get_software | Get software details | | glpi_create_software | Add software | | glpi_list_network_equipments | List switches/routers | | glpi_get_network_equipment | Get network device | | glpi_list_printers | List printers | | glpi_get_printer | Get printer details | | glpi_list_monitors | List monitors | | glpi_get_monitor | Get monitor details | | glpi_list_phones | List phones | | glpi_get_phone | Get phone details |

Knowledge Base

| Tool | Description | |------|-------------| | glpi_list_knowbase | List KB articles | | glpi_get_knowbase_item | Get article content | | glpi_search_knowbase | Search knowledge base | | glpi_create_knowbase_item | Create new article |

Contract & Supplier Management

| Tool | Description | |------|-------------| | glpi_list_contracts | List contracts | | glpi_get_contract | Get contract details | | glpi_create_contract | Create contract | | glpi_list_suppliers | List suppliers | | glpi_get_supplier | Get supplier details | | glpi_create_supplier | Create supplier |

Project Management

| Tool | Description | |------|-------------| | glpi_list_projects | List projects | | glpi_get_project | Get project details | | glpi_create_project | Create project | | glpi_update_project | Update project progress |

User & Group Management

| Tool | Description | |------|-------------| | glpi_list_users | List users | | glpi_get_user | Get user details | | glpi_search_user | Search user by name | | glpi_create_user | Create new user | | glpi_list_groups | List groups | | glpi_get_group | Get group details | | glpi_create_group | Create group | | glpi_add_user_to_group | Add user to group |

Other Tools

| Tool | Description | |------|-------------| | glpi_list_categories | List ticket categories | | glpi_list_locations | List locations | | glpi_get_location | Get location details | | glpi_create_location | Create location | | glpi_list_entities | List entities | | glpi_get_entity | Get entity details | | glpi_list_documents | List documents | | glpi_get_document | Get document details | | glpi_get_ticket_stats | Ticket statistics | | glpi_get_asset_stats | Asset inventory stats | | glpi_get_session_info | Current session info | | glpi_search | Advanced multi-criteria search |

Resources (Quick Access)

| Resource URI | Description | |--------------|-------------| | glpi://tickets/open | All open tickets | | glpi://tickets/recent | Recent tickets | | glpi://problems/open | Open problems | | glpi://changes/pending | Pending changes | | glpi://computers | All computers | | glpi://groups | All groups | | glpi://categories | Ticket categories | | glpi://stats/tickets | Ticket statistics | | glpi://stats/assets | Asset statistics |

Installation

npm install -g mcp-glpi

Or use directly with npx:

npx mcp-glpi

Configuration

Environment Variables

| Variable | Required | Description | |----------|----------|-------------| | GLPI_URL | Yes | Base URL of your GLPI instance | | GLPI_APP_TOKEN | No | Application token from GLPI API settings | | GLPI_USER_TOKEN | No* | User API token | | GLPI_USERNAME | No* | Username for basic auth | | GLPI_PASSWORD | No* | Password for basic auth |

*Either GLPI_USER_TOKEN or GLPI_USERNAME/GLPI_PASSWORD is required.

GLPI API Setup

1. Go to Setup > General > API in GLPI
2. Enable the REST API
3. Create an API client and note the App Token
4. For user authentication, either:
   • Use a User Token (found in user preferences under "Remote access keys")
   • Or use username/password authentication

Claude Desktop Configuration

Add to your Claude Desktop configuration file:

macOS: ~/Library/Application Support/Claude/claude_desktop_config.json Windows: %APPDATA%\Claude\claude_desktop_config.json

{
  "mcpServers": {
    "glpi": {
      "command": "npx",
      "args": ["mcp-glpi"],
      "env": {
        "GLPI_URL": "https://your-glpi-instance.com",
        "GLPI_APP_TOKEN": "your-app-token",
        "GLPI_USER_TOKEN": "your-user-token"
      }
    }
  }
}

Usage Examples

Once configured, you can ask Claude to:

Ticket Management

• "List all open tickets in GLPI"
• "Show me ticket #123 with all its tasks"
• "Create a new incident for a printer issue"
• "Add a solution to ticket #456"
• "Assign ticket #789 to the support team"

Problem & Change Management

• "List all open problems"
• "Create a change request for the server upgrade"
• "Show me pending changes for approval"

Asset Management

• "List all computers in the inventory"
• "Show me computer PC-001 with its installed software"
• "Add a new workstation to the inventory"
• "List all network equipment"

Knowledge Base

• "Search the knowledge base for VPN setup"
• "Create a KB article about password reset"
• "List FAQ articles"

Reports & Statistics

• "Show me ticket statistics"
• "Give me an asset inventory summary"
• "How many tickets are pending?"

Status References

Ticket Status

| ID | Label | |----|-------| | 1 | New | | 2 | Processing (assigned) | | 3 | Processing (planned) | | 4 | Pending | | 5 | Solved | | 6 | Closed |

Problem Status

| ID | Label | |----|-------| | 1 | New | | 2 | Accepted | | 3 | Planned | | 4 | Pending | | 5 | Solved | | 6 | Closed |

Change Status

| ID | Label | |----|-------| | 1 | New | | 2 | Evaluation | | 3 | Approval | | 4 | Accepted | | 5 | Pending | | 6 | Test | | 7 | Qualification | | 8 | Applied | | 9 | Review | | 10 | Closed |

Urgency/Priority

| ID | Label | |----|-------| | 1 | Very low | | 2 | Low | | 3 | Medium | | 4 | High | | 5 | Very high |

Development

Building from source

git clone https://github.com/GMS64260/mcp-glpi.git
cd mcp-glpi
npm install
npm run build

Running locally

export GLPI_URL="https://your-glpi-instance.com"
export GLPI_USER_TOKEN="your-token"
npm start

License

MIT

Contributing

Contributions are welcome! Please open an issue or submit a pull request.

Links

• GLPI Project
• GLPI API Documentation
• Model Context Protocol
• NPM Package