mcp-redhat-cases

MCP Server for Red Hat Support Cases and Knowledge Base. Create, search, and manage support cases through AI assistants.

Quick Start

REDHAT_TOKEN="your-token" npx mcp-redhat-cases

Configuration

Add to ~/.claude/settings.json (Claude Code) or your MCP client config:

{
  "mcpServers": {
    "redhat-cases": {
      "command": "npx",
      "args": ["-y", "mcp-redhat-cases@latest"],
      "env": {
        "REDHAT_TOKEN": "your-token-here"
      }
    }
  }
}

Requirements

• Java 21+ (Download)
• Red Hat API Token (Generate here)
• Red Hat Subscription with Support (not Self-Support)

Tools (12)

| Tool | Description | |------|-------------| | getAccountInfo | Verify API connection and get account info | | getEntitlements | View subscriptions and which products allow cases | | createCase | Open a new support case | | getCase | Get full case details by number | | searchCases | List and filter cases | | updateCase | Change status or reassign contact | | addComment | Add information to an existing case | | getStatistics | Get case metrics and distribution | | listProducts | List products for case creation | | listVersions | List versions for a product | | searchKnowledgeBase | Find solutions and articles | | getSolution | Get full KB article content |

Example Prompts

"Show my Red Hat account info"
"What products can I create cases for?"
"List my active support cases"
"Show case 03881234"
"Create a support case for OpenShift networking issue"
"Search knowledge base for CrashLoopBackOff"
"Close case 03881234"
"Add comment to case: we found the root cause"

Documentation

Full docs: https://github.com/jeanlopezxyz/mcp-redhat-cases

License

MIT