ServiceNow MCP Server

A ServiceNow MCP server for Claude AI integration, providing tools for incident management, email handling, and service requests.

Installation

Install globally using npm:

npm install -g mcp-servicenow

Usage

1. Create a .env file with your ServiceNow credentials:

SERVICE_NOW_INSTANCE=your-instance
SERVICE_NOW_USERNAME=your-username
SERVICE_NOW_PASSWORD=your-password

2. Start the server:

mcp-servicenow

3. Configure Claude AI to use this MCP server:

{
  "mcp": {
    "url": "http://localhost:3000",
    "protocolVersion": "2025-06-18"
  }
}

Available Tools

• Create incidents in ServiceNow
• Manage service requests
• Send and manage emails
• Browse ServiceNow catalog
• Request catalog items

Contributing

1. Fork the repository
2. Create your feature branch (git checkout -b feature/AmazingFeature)
3. Commit your changes (git commit -m 'Add some AmazingFeature')
4. Push to the branch (git push origin feature/AmazingFeature)
5. Open a Pull Request

License

This project is licensed under the MIT License - see the LICENSE file for details.