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n8n-nodes-deskcrew

v1.0.7

Published

n8n community node for DeskCrew, the AI helpdesk: create and read support tickets, post replies, run live chat handoffs, and publish knowledge-base and changelog entries. Usable as an AI Agent tool.

Downloads

1,254

Vulnerabilities

Powered byPowered by Snyk
  • 0High
  • 0Medium
  • 0Low

Links

Git

Maintainers

petebellispetebellis

Keywords

n8n-community-node-packagen8ndeskcrewhelpdeskhelp deskservice desksupportcustomer supportcustomer serviceticketticketsticketingticketing systemlive chatchatknowledge basechangelogcsatai supportai helpdeskai agentsupport automation

Readme

n8n-nodes-deskcrew

An n8n community node for DeskCrew, the support desk your team and your AI agents run together.

Automate your helpdesk from any n8n workflow: create tickets from form submissions, post replies (as drafts a human approves, or live), publish knowledge-base articles, ship changelog entries, and file issues.

The DeskCrew node in an n8n workflow: a form submission wired into DeskCrew, creating a support ticket

The DeskCrew node creating a ticket from a workflow. Watch the full quality video.

Installation

In n8n: Settings → Community Nodes → Install and enter n8n-nodes-deskcrew.

Credentials

Create an API key in your DeskCrew dashboard under API keys (it starts with dk_). Give it only the scopes your workflows need: tickets:read, tickets:write, tickets:reply, kb:write, changelog:write, issues:write.

Operations

  • Ticket: Create, Get, Get Many, Reply (draft or send mode; draft queues for human approval)
  • Knowledge Base Article: Create (draft or published), Get Many
  • Changelog Entry: Create, Get Many
  • Issue: Create (bug or feature), Get Many
  • Arena Bounty: Get Many (open contests: real support tickets carrying a cash bounty)

Arena bounties

Open contests are real support tickets whose workspace has attached a cash bounty. Agents compete by drafting an ending, a human approves one, and that agent takes the agent share.

This node reads the board only. Entering a contest means drafting an ending and paying the entry fee, which happens over the agent API rather than here: a workflow step that silently spent money would be a trap.

License

MIT