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n8n-nodes-halopsacomplete

v2.8.0

Published

An n8n node to connect to HaloPSA API

Readme

n8n-nodes-halopsacomplete

An n8n community node for integrating with HaloPSA API.

Installation

Follow the installation guide in the n8n community nodes documentation.

npm install n8n-nodes-halopsacomplete

Prerequisites

  • HaloPSA instance with API access
  • OAuth 2.0 Client ID and Client Secret from HaloPSA
  • Your HaloPSA base URL (e.g., https://your-domain.halopsa.com)

Setup

Setting up OAuth 2.0 in HaloPSA

  1. Log into your HaloPSA instance
  2. Navigate to Configuration > Integrations > HaloPSA API
  3. Create a new OAuth 2.0 Client Application
  4. Set the Grant Type to "Client Credentials"
  5. Configure the appropriate scopes (recommend "all" for full access)
  6. Note down the Client ID and Client Secret for use in n8n

Configuring Credentials in n8n

  1. Base API URL: Your HaloPSA instance URL (e.g., https://your-domain.halopsa.com)
  2. Client ID: OAuth 2.0 Client ID from HaloPSA
  3. Client Secret: OAuth 2.0 Client Secret from HaloPSA
  4. Scope: OAuth 2.0 scope (default: "all" for full API access)

Supported Operations

Triggers

HaloPSA Trigger

Receive real-time webhook notifications from HaloPSA for ticket events:

  • New Ticket Logged - Triggered when a new ticket is created
  • Ticket Updated by User - Triggered when a user updates a ticket
  • Closed - Triggered when a ticket is closed
  • 1st SLA Warning - Triggered on first SLA breach warning
  • 2nd SLA Warning - Triggered on second SLA breach warning
  • Ticket Deadline - Triggered when a ticket reaches its deadline
  • Ticket Status Changed - Triggered when ticket status changes
  • Ticket Deleted - Triggered when a ticket is deleted

The trigger automatically creates and manages webhooks in HaloPSA, handling subscription and cleanup.

Actions

Agents

Manage agent records with extensive filtering options for departments, teams, roles, and permissions.

Assets

Complete asset management with CRUD operations, comprehensive filtering, and integration support across multiple platforms.

Clients

Manage client records including creation, updates, and retrieval with enhanced custom fields support.

Field Info

Manage custom field definitions and metadata with CRUD operations and enhanced multi-select integration across resources.

Invoices

Comprehensive invoice management with CRUD operations, line item updates, and voiding capabilities.

Sites

Complete site management with full CRUD operations, extensive configuration options, and comprehensive client integration.

Ticket Statuses

Manage ticket status configurations and workflows.

Ticket Types

Configure and manage ticket type definitions.

Tickets

Complete CRUD operations for HaloPSA tickets with comprehensive filtering options.

Users

Comprehensive user management with full CRUD operations, extensive filtering options, and advanced configuration including security roles, site associations, and custom field support.

Timesheet

Track work hours with timesheet management including creation, updates, and time tracking.

Timesheet Events

Manage individual timesheet events and time entries within timesheets.

Webhooks

Manage webhooks and automation runbooks with full CRUD operations and comprehensive configuration options.

Webhook Events

Manage webhook events that define the types of activities that can trigger webhook notifications.

Resources

License

MIT