📞 react-native-ecentrix-voip

Package untuk integrasi VoIP (Voice over IP) dalam aplikasi React Native, dikembangkan oleh Ecentrix8. Cocok untuk digunakan dalam sistem call center, telemarketing, omnichannel, dan collection system.

✨ Fitur Utama

• 📱 Integrasi VoIP dengan React Native
• 🔔 Mendukung notifikasi panggilan masuk
• 📡 Kompatibel dengan sistem omnichannel call center
• 🧩 Dapat diintegrasikan dengan sistem collection & telemarketing

📦 Instalasi

npm install react-native-ecentrix-voip

atau

yarn add react-native-ecentrix-voip

🚀 Penggunaan Dasar

import eVoip from 'react-native-ecentrix-voip';

// Inisialisasi
eVoip.register(${username}, ${access_token}, function(data){})

// Melakukan panggilan
eVoip.call('{JSON_FORMAT}', 'NUMBER');

// Send DTMF
eVoip.sendDTMF(value,function(result){ console.log(result) })

// Ganti audio ke earphone
eVoip.setAudioEarphone((data)=>{ console.log(data)})

// Ganti audio ke speaker
eVoip.setAudioLoudspeaker((data)=>{ console.log(data)})

// Menutup panggilan
eVoip.hangupCall((data)=>{ console.log(data)})

// Mute / Unmute call
eVoip.toogleMuteCall((result)=>{ console.log(result)})

📚 API

eVoip.register(${username}, ${access_token}, function(data){})

| Properti | Tipe | Deskripsi | | ---------- | -------- | ------------------------------ | | username | string | UniqueID client | | access_token| string | Receive from api url |

eVoip.call('{JSON_FORMAT}', 'NUMBER');

Melakukan panggilan ke call center.

eVoip.hangupCall((data)=>{ console.log(data)})

Mengakhiri panggilan.

📡 Event yang Tersedia

Gunakan event listener untuk menangani status dan aktivitas VoIP:

Voip.on('eventName', callback);

Daftar Event Network State:

| Event Name | Deskripsi | | -------------------- | ---------------------------------------------------------------| | connected | websocket connection to ecentrix server established | | registered | success registered to ecentrix server. | | disconnected | connection closed | | unregistered | unregister connection (timeout or down) | | registrationFailed | registration failed (authentication error or server down, etc) |

Daftar Event Call State:

| Event Name | Deskripsi | | -------------------- | ---------------------------------------------------------------| | connecting ... | calling to ivr system | | progress | ringing ivr audio prompt | | accepted | call answered (ivr) | | confirmed | call confirm - media sould be active (ivr) | | ended | call ended (normal hangup) | | failed | failed call (busy, no answer, error, etc) |

📄 License

© 2025 Angga Pratama

🛠️ Tentang

Bagian dari platform omnichannel Ecentrix Untuk informasi lebih lanjut: https://www.ecentrix.co.id