react-native-kustomer

Kustomer.com integration for React Native.

Requirements

• A Kustomer.com API Key

iOS

• Xcode 8.0+
• iOS 9.0+
• CocoaPods or Carthage

Android

• Android Min SDK Version 21 i.e.., Android 5.0 Lollipop

Installation

npm install react-native-kustomer --save

yarn add react-native-kustomer

The Kustomer SDK requires a valid API Key with role org.tracking. See Getting Started - Create an API Key

iOS

Kustomer SDK

CocoaPods

The preferred installation method is with CocoaPods. Add the following to your Podfile:

pod 'Kustomer', :git => 'https://github.com/kustomer/customer-ios.git', :tag => '0.1.11'

Carthage

For Carthage, add the following to your Cartfile:

github "kustomer/customer-ios" ~> 0.1.11

RNKustomerModule

1. Drang an drop RNKustomerModule.xcodeproj to your workspace
2. Link target to libRNKustomerModule.a library

Setup

In your project's UIApplicationDelegate:

#import <Kustomer/Kustomer.h>

static NSString *const kKustomerAPIKey = @"YOUR_API_KEY";

- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions
{
    [Kustomer initializeWithAPIKey:kKustomerAPIKey];
    return YES;
}

For more follow The Kustomer iOS SDK Installation Guide

Android

Gradle

Include the library in your app.gradle:

compile 'com.kustomer.kustomersdk:kustomersdk:0.1.2'

or if you're using `gradle v3 or higher

implementation 'com.kustomer.kustomersdk:kustomersdk:0.1.2'

Or through Maven

<dependency>
  <groupId>com.kustomer.kustomersdk</groupId>
  <artifactId>kustomersdk</artifactId>
  <version>0.1.2</version>
  <type>pom</type>
</dependency>

Setup

Include the library in your android/app/build.gradle

apply plugin: "com.android.application"
...
dependencies {
    implementation fileTree(dir: "libs", include: ["*.jar"])
    implementation "com.android.support:appcompat-v7:23.0.1"
    implementation "com.facebook.react:react-native:0.29.+"
    implementation 'com.kustomer.kustomersdk:kustomersdk:0.1.2' // <--- add this
    implementation project(":react-native-kustomer") // <--- add this
}

Include the library in your android/settings.gradle

include ':react-native-kustomer'
project(':react-native-kustomer').projectDir = new File(rootProject.projectDir, '../node_modules/react-native-kustomer/android')

1. In your project's MainApplication Class:

import com.kustomer.kustomersdk.Kustomer; // <--- import
import lt.miror.kustomer.RNKustomerPackage; // <--- import

private static final String K_KUSTOMER_API_KEY = "YOUR_API_KEY"; // <--- add this


@Override
protected List<ReactPackage> getPackages() {
    return Arrays.<ReactPackage>asList(
        new MainReactPackage(),
        new RNKustomerPackage() // <--- add this line
    );
}

@Override
public void onCreate() {
    super.onCreate();
    SoLoader.init(this, /* native exopackage */ false);
    Kustomer.init(this, K_KUSTOMER_API_KEY); // <--- add this
}

Register Module (in MainActivity.java)

import lt.miror.kustomer.RNKustomerPackage; // <--- import

protected List<ReactPackage> getPackages() {
    return Arrays.<ReactPackage>asList(
        new MainReactPackage(),
        new RNKustomerPackage() // <--- add this line to yout MainActivity class
    );
}

Declaring Activities

5. Add KUSSessionsActivity & KUSChatActivity into your AndroidManifest.xml

<activity android:name="com.kustomer.kustomersdk.Activities.KUSSessionsActivity"
            android:configChanges="orientation|screenSize|keyboardHidden"
            android:theme="@style/KUSAppTheme" />

<activity android:name="com.kustomer.kustomersdk.Activities.KUSChatActivity"
            android:configChanges="orientation|screenSize|keyboardHidden"
            android:theme="@style/KUSAppTheme" />

For more follow The Kustomer Android SDK Installation Guide

Usage

import KustomerModule from "react-native-kustomer";


// Convenience method that will present the chat interface.
KustomerModule.presentSupport();

// Convenience methods that will present a browser interface pointing to your KnowledgeBase.
KustomerModule.presentKnowledgeBase();

// Convenience method that will present a custom web page interface
KustomerModule.presentCustomWebPage("https://www.example.com");

// Resets the user session, clearing the user's access to any existing chats from the device.
KustomerModule.resetTracking();

// Securely identify a customer. Requires a valid JSON Web Token.
KustomerModule.identify("SECURE_ID_HASH");

// Track the current page on appearance
[Kustomer setCurrentPageName:@"Home"];