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react-native-verloop-sdk

v1.1.5

Published

VerloopSDK is to display client side livechat widget on the mobile app.

Readme

Getting started

Important Notes:

  • This SDK version supports React Native >= 0.70.0. For older React Native versions (< 0.70.0), please use our previous package versions.
  • For Expo users: This SDK requires native modules and won't work with Expo Go. You must use Development Build.

Installation

For Expo projects:

  1. Install the package:

$ npm install react-native-verloop-sdk --save

Manual Installation (React Native >= 0.70)

The package is automatically linked when building the app. No additional installation steps are required.

Mostly automatic installation (React Native < 0.70)

For React Native versions below 0.70, please use our older package versions and follow the legacy installation steps:

$ react-native link react-native-verloop-sdk

If you are using proguard in android add the following (React Native < 0.70)

-keepattributes *Annotation*
-keepclassmembers class ** {
    @org.greenrobot.eventbus.Subscribe <methods>;
}
-keep enum org.greenrobot.eventbus.ThreadMode { *; }

Pods installation

iOS

  1. Navigate to Your iOS Directory: Open a terminal and navigate to the ios directory of your React Native project: cd ios

  2. Edit Your Podfile: Open the generated Podfile in your favorite text editor and add the necessary ,uncomment platform set like below : platform :ios, '13.0'

  3. Install Pods: pod install

    Updating Pods : (if needed) cd ios pod install --repo-update

Android (React Native < 0.70)

  1. Open up android/app/src/main/java/[...]/MainApplication.java
  • Add import com.reactlibrary.VerloopSdkPackage; to the imports at the top of the file
  • Add new VerloopSdkPackage() to the list returned by the getPackages() method
  1. Append the following lines to android/settings.gradle:
    include ':react-native-verloop-sdk'
    project(':react-native-verloop-sdk').projectDir = new File(rootProject.projectDir, 	'../node_modules/react-native-verloop-sdk/android')
  2. Insert the following lines inside the dependencies block in android/app/build.gradle:
      compile project(':react-native-verloop-sdk')

Usage

  useEffect(() => {
    const clientId = 'reactnative'; // Replace with your actual client ID
    // Initialize Verloop SDK
    VerloopSdk.createAnonymousUserConfig(clientId);
    // Set up event emitter with the raw native module
    const eventEmitter = new NativeEventEmitter(VerloopSdk);

    // Add listeners
    const buttonClickListener = eventEmitter.addListener(
      'veloop_button_clicked',
      event => {
        console.log('Button clicked event:', event);
        // To dismiss the chat (if required) [dismissChat- hides the widget and removes it from the view]
        // VerloopSdk.dismissChat();
      },
    );
    const urlClickListener = eventEmitter.addListener(
      'veloop_url_clicked',
      event => {
        console.log('URL clicked event:', event);
      },
    );

    VerloopSdk.putCustomField('test1', 'value');
    VerloopSdk.putCustomFieldWithScope('test2', 'value', 'USER');
    VerloopSdk.setUserEmail('[email protected]');
    VerloopSdk.setUserPhone('1234567890');
    VerloopSdk.setUserName('Test User');

    // Enable listeners and show chat
    VerloopSdk.setButtonClickListener();
    VerloopSdk.setUrlClickListener();

    return () => {
      buttonClickListener.remove();
      urlClickListener.remove();
    };
  }, []);

Steps to enable notification:

Create your application on firebase console. (https://console.firebase.google.com)

Download google-services.json and GoogleService-Info.plist for android and iOS respectively.
Make sure your google-services.json and GoogleService-Info.plist are placed in correct folders.
google-services.json is placed inside /android/app
GoogleService-Info.plist is placed inside /ios

Android

Configure gradle files. https://firebase.google.com/docs/cloud-messaging/android/client#set-up-firebase-and-the-fcm-sdk

Add dependency: implementation 'com.google.firebase:firebase-messaging:20.0.1'

Edit MainApplication.java:

import io.invertase.firebase.RNFirebasePackage;
import io.invertase.firebase.messaging.RNFirebaseMessagingPackage;                       
import io.invertase.firebase.notifications.RNFirebaseNotificationsPackage;
@Override
protected List<ReactPackage> getPackages() {
  return Arrays.<ReactPackage>asList(
   new MainReactPackage(),
   new RNFirebasePackage(),
   new RNFirebaseMessagingPackage(),
   new RNFirebaseNotificationsPackage()
  );                               
}

Add these lines in settings.gradle

include ':react-native-firebase'                       
project(':react-native-firebase').projectDir = new File(rootProject.projectDir, '../node_modules/react-native-firebase/android')

In app build gradle, add dependency:

dependencies {
   compile(project(':react-native-firebase')) {   
       transitive = false
   }
   // ... other dependencies listed
}

Install firebase as a dependency
npm install --save react-native-firebase

React Native Code

import React, {Component} from 'react';
import VerloopSdk from 'react-native-verloop-sdk';
import firebase from 'react-native-firebase';
import { AsyncStorage } from 'react-native';

export default class VerloopLiveChat extends Component {

    async componentDidMount() {
        const token = await checkPermissionAndGetToken();
        if(token != null){
          await VerloopSdk.setFcmToken(token);
        }
          
        await VerloopSdk.createAnonymousUserConfig('hello.stage');
        VerloopSdk.showChat();
    }
   
    async checkPermissionAndGetToken() {
      const enabled = await firebase.messaging().hasPermission();
      if (enabled) {
          return this.getToken();
      } else {
          const permissionGranted = this.requestPermission();
          if(permissionGranted){
            return this.getToken();
          }
      }
      return null;
    }
    
    async getToken() {
      let fcmToken = await AsyncStorage.getItem('fcmToken');
      if (!fcmToken) {
          fcmToken = await firebase.messaging().getToken();
          if (fcmToken) {
              // user has a device token
              await AsyncStorage.setItem('fcmToken', fcmToken);
          }
      }
      return fcmToken;
    }

    async requestPermission() {
      try {
          await firebase.messaging().requestPermission();
          return true;
      } catch (error) {
          // User has rejected permissions
          console.log('permission rejected');
      }
      return false;
    }

    render() {
        return null;
    }
}