robo-ticket

Welcome to robo-ticket! This plugin is designed to seamlessly integrate with your existing Robo.js project and provide a robust support ticket system. The best part? Everything automatically works once you install this plugin!

• Documentation: Getting started with Robo.js
• Discord: Robo - Imagine Magic

👩‍💻 Are you the plugin developer? Check out the Development Guide for instructions on how to develop, build, and publish this plugin.

Features

• Automated Setup: Automatically creates a configuration channel when joining a server.
• Interactive Configuration: Easy-to-use step-by-step setup for roles and channels.
• Ticket Management: Users can create tickets with a single click.
• Role-Based Access: Restrict admin capabilities to a designated "Ticket Manager" role.
• Flashcore Integration: Persistent storage for configuration and ticket data.

Installation

To add this plugin to your Robo.js project:

npx robo add robo-ticket

New to Robo.js? Start your project with this plugin pre-installed:

npx create-robo <project-name> -p robo-ticket

Setup

1. Invite the Bot: Add your Robo to your Discord server.
2. Auto-Configuration: Upon joining, the bot will automatically create a private configuration channel (e.g., #ticket-config).
3. Follow the Steps: Go to the configuration channel and follow the interactive prompts to:
   • Set the Ticket Manager Role.
   • Set the Ticket Channel (where users will open tickets).
   • Create the Ticket Panel.

Usage

For Users

• Open a Ticket: Navigate to the designated ticket channel and click the "Create Ticket" button. A new private channel will be created for you and the support team.
• Close a Ticket: Use the /ticket-close command or click the "Close Ticket" button within the ticket channel.

For Admins (Ticket Managers)

• Manage Configuration: Use the configuration channel to update settings at any time.
• View Config: Use /tickitconfig to see the current setup.
• List Commands: Use /commands to see all available administrative commands.

Commands

| Command | Description | Permission | | :-------------- | :------------------------------------------------- | :------------------- | | /help | Displays help information about the ticket system. | Everyone | | /ticket-close | Closes the current ticket channel. | Everyone (in ticket) | | /tickitconfig | Displays current configuration settings. | Ticket Manager | | /commands | Lists all available commands. | Ticket Manager |

Required Intents

intents: ['Guilds', 'GuildMessages', 'MessageContent']

Add these to your robo.mjs configuration file.