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ticketdesk-chat

v0.1.2

Published

Ticketdesk chat for live human customer support + AI chatbot using ChatGPT 5. Provide instant automated responses, AI-powered self-service, and assign to human chat support agents for better customer experience.

Vulnerabilities

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Links

Git

Maintainers

vickyratheevickyrathee

Keywords

chatlivechattickethelpdesksupportcustomer-servicecustomer-supportchatbotwidgetzendeskfreshdeskchatgptai-agent

Readme

Ticketdesk Chat

version license hits per month

Ticketdesk chat widget to embed on any website for live customer support + AI chatbot helpdesk, providing instant automated responses, smart self-service, and handoff to human agents when needed for a superior customer support experience.

Ticketdesk AI Chatbot

You can:

  • 🚀 Embed it across multiple domains
  • 📚 Train with your own data (website, docs, FAQs)
  • 🤖 Connect with multiple AI models (ChatGPT, Gemini, Claude, Perplexity, etc.)
  • 👩‍💼 Add human agents for live support
  • 🎨 Customize branding, inbox, escalation rules and automations

🚀 Setup Instructions

  1. Login to your Ticketdesk AI account.
  2. Create a Chatbot from Settings > Chatbots.
  3. Copy your Chatbot ID
    (e.g: cb_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
  4. Paste the ID into the script inside your webpage.

📦 Using CDN (Recommended)

You can load the chatbot script directly from the Ticketdesk AI CDN:

<script>
  window.TICKETDESK_CHATBOT_ID = 'cb_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'; // Replace with your ID
</script>
<script src="https://ticketdesk.ai/ticketdesk-chat.min.js"></script>

Or, download the ticketdesk-chat.min.js locally.

<script src="/js/ticketdesk-chat.min.js"></script>

Support

If you face issues while setting up the chatbot: