Ticketdesk Chat

Ticketdesk chat widget to embed on any website for live customer support + AI chatbot helpdesk, providing instant automated responses, smart self-service, and handoff to human agents when needed for a superior customer support experience.

You can:

• 🚀 Embed it across multiple domains
• 📚 Train with your own data (website, docs, FAQs)
• 🤖 Connect with multiple AI models (ChatGPT, Gemini, Claude, Perplexity, etc.)
• 👩‍💼 Add human agents for live support
• 🎨 Customize branding, inbox, escalation rules and automations

🚀 Setup Instructions

1. Login to your Ticketdesk AI account.
2. Create a Sites from Settings > Sites.
3. Copy your Ticketdesk ID
   (e.g: d-xxxx-xxxx-s-xxxxsxxx).
4. Paste the ID into the script inside your webpage.

📦 Using CDN (Recommended)

You can load the chatbot script directly from the Ticketdesk AI CDN:

<script>
  window.TICKETDESK_ID = 'd-xxxx-xxxx-s-xxxxsxxx'; // Replace with your ID
</script>
<script src="https://ticketdesk.ai/ticketdesk-widget.min.js"></script>

Or, download the ticketdesk-widget.min.js locally.

<script src="/js/ticketdesk-widget.min.js"></script>

Support

If you face issues while setting up the chatbot:

• Visit our Help Center
• Reach out via email: [email protected]
• Or open a ticket directly from your Ticketdesk AI dashboard