Zenoti MCP Server

A Model Context Protocol (MCP) server that provides intelligent access to the Zenoti spa/wellness management API. Designed for AI agents to efficiently manage appointments, guests, services, and billing workflows.

Features

Workflow-Centric Tools

• Complete Service Booking: Single tool handles the entire 4-step booking flow
• Guest Lifecycle Management: Create, search, update guests with smart defaults
• Appointment Management: Check-in, status updates, and progress tracking
• Invoice & Payment: Retrieve, confirm, and close invoices with proper error handling
• Forms & Feedback: List forms, retrieve data, and submit feedback

Agent-Optimized Design

• Context-Efficient Responses: Returns only essential information by default
• Smart Error Messages: Guides agents toward correct usage patterns
• Workflow Consolidation: Combines related operations into single tools
• Human-Readable Outputs: Uses names over IDs, dates in readable format

Installation

1. Clone the repository:

git clone https://github.com/yourusername/zenoti-mcp-server.git
cd zenoti-mcp-server

2. Install dependencies:

npm install

3. Configure environment variables:

cp .env.example .env
# Edit .env with your Zenoti API credentials

4. Build the server:

npm run build

Configuration

Environment Variables

• ZENOTI_API_KEY: Your Zenoti API key (required)
• ZENOTI_API_URL: Zenoti API base URL (default: https://api.zenoti.com)
• ZENOTI_CENTER_ID: Default center ID for operations
• ZENOTI_ORG_ID: Your organization ID

Obtaining API Credentials

1. Log into Zenoti Admin
2. Navigate to: Admin > Setup > Apps (organization level)
3. Create a new backend app
4. Assign necessary module permissions (avoid global permissions)
5. Copy the API key (valid for 1 year)

Usage

Running the Server

# Development mode with auto-reload
npm run dev

# Production mode
npm start

# Test the server with example client
npm test

Connecting from Claude Desktop

Add to your Claude Desktop configuration (claude_desktop_config.json):

{
  "mcpServers": {
    "zenoti": {
      "command": "node",
      "args": ["/path/to/zenoti-mcp-server/dist/index.js"],
      "env": {
        "ZENOTI_API_KEY": "your_api_key",
        "ZENOTI_API_URL": "https://api.zenoti.com",
        "ZENOTI_CENTER_ID": "your_center_id"
      }
    }
  }
}

Available Tools

Service Booking

book_service

Complete 4-step service booking workflow in a single tool.

Parameters:

• guest_id (required): Guest ID or search query
• service_id (required): Service ID or name
• date (required): Appointment date (YYYY-MM-DD)
• time (optional): Preferred time (HH:MM)
• therapist_id (optional): Therapist ID or name
• notes (optional): Booking notes
• pay_later (optional): Skip payment (default: true)

Example:

{
  "guest_id": "[email protected]",
  "service_id": "Deep Tissue Massage",
  "date": "2025-11-15",
  "time": "14:00"
}

Guest Management

search_guests

Search for guests by name, email, or phone.

Parameters:

• query (required): Search query
• limit (optional): Max results (default: 10)

create_guest

Create a new guest profile.

Parameters:

• first_name (required)
• last_name (required)
• email (optional)
• phone (optional)
• gender (optional)
• date_of_birth (optional)

Appointment Management

list_appointments

List appointments with filters.

Parameters:

• start_date (required): Start date (YYYY-MM-DD)
• end_date (optional): End date (default: start_date)
• status (optional): Filter by status
• guest_id (optional): Filter by guest
• limit (optional): Max results (default: 50)

check_in_appointment

Check in a guest for their appointment.

Parameters:

• appointment_id (required): Appointment or group ID

update_appointment_status

Update appointment status (confirm, cancel, no-show).

Parameters:

• appointment_id (required)
• status (required): "confirmed", "cancelled", "no_show"
• reason (optional): Cancellation reason

Invoice & Payment

get_invoice

Retrieve invoice details.

Parameters:

• invoice_id (required)
• include_details (optional): Include line items (default: true)

close_invoice

Process payment and close invoice.

Parameters:

• invoice_id (required)
• payment_method (optional): Payment type
• amount (optional): Payment amount

Forms & Feedback

list_appointment_forms

Get forms for an appointment.

Parameters:

• appointment_id (required)

submit_feedback

Submit guest feedback for appointment.

Parameters:

• appointment_id (required)
• rating (required): 1-5 or 1-10
• comments (optional)

Error Handling

The server provides actionable error messages to guide agents:

{
  "error": "No available slots found",
  "suggestion": "Try a different date or remove therapist preference",
  "alternatives": ["2025-11-16", "2025-11-17"]
}

Rate Limiting

The server implements intelligent rate limiting:

• Automatic retry with exponential backoff
• Rate limit status in responses
• Suggestions for reducing API calls

Development

Project Structure

zenoti-mcp-server/
├── src/
│   ├── index.ts           # MCP server entry point
│   ├── zenoti-client.ts   # Zenoti API client
│   ├── tools/             # Tool implementations
│   │   ├── booking.ts     # Service booking tools
│   │   ├── guests.ts      # Guest management tools
│   │   ├── appointments.ts # Appointment tools
│   │   └── invoices.ts    # Invoice tools
│   ├── utils/             # Shared utilities
│   │   ├── errors.ts      # Error handling
│   │   ├── formatters.ts  # Response formatting
│   │   └── validators.ts  # Input validation
│   └── test-client.ts     # Test client
├── package.json
├── tsconfig.json
└── README.md

Testing

Run the test client to verify functionality:

npm test

The test client demonstrates:

• Service booking workflow
• Guest search and creation
• Appointment management
• Error handling

Best Practices

For AI Agents

1. Use search before create: Always search for existing guests before creating
2. Handle partial matches: Guest search returns fuzzy matches
3. Respect rate limits: Use suggested delays between requests
4. Check availability first: Query slots before attempting bookings
5. Use human-readable inputs: Names work as well as IDs

For Developers

1. Environment-specific apps: Create separate Zenoti apps for dev/staging/prod
2. Minimal permissions: Grant only necessary module permissions
3. Token refresh: Implement token refresh for long-running sessions
4. Error logging: Monitor failed requests for API issues
5. Webhook integration: Consider webhooks for real-time updates

Troubleshooting

Common Issues

1. API Key Authorization Denied (Error 602)

   • Verify API key is correct and not expired
   • Check app has necessary permissions in Zenoti
   • Ensure using correct center_id

2. No Available Slots

   • Check service is bookable online
   • Verify therapist works on requested date
   • Try without therapist preference

3. Guest Not Found

   • Search uses fuzzy matching
   • Try partial name or email
   • Check guest exists in correct center

License

MIT License - See LICENSE file for details

Support

For issues or questions:

• GitHub Issues: zenoti-mcp-server/issues
• Zenoti API Docs: docs.zenoti.com
• MCP Protocol: modelcontextprotocol.io